Name: Hyatt House Lewes Rehoboth Beach
Address: 17254 Five Points Square, Lewes, DE
Telephone: (888) 420-1641
Rating: 4.5

New, conveniently located hotel that...

Liked: This is a very nicely appointed and clean hotel. The rooms are spacious, the beds are very comfortable, and they kindly provide real glasses in the room. Parking is plentiful and free. The location is convenient for Lewes and Rehoboth. There is a long indoor lap pool and a nice seating area with firepit outside. The staff were, in all cases, extremely helpful and went beyond the call of duty.
Disliked: These are minor things in the big picture. First, when we came back from our first day out, we were surprised to see that our room had not been cleaned. We were going to ask about that but then saw a posting in the elevator that rooms are cleaned only after three days, unless instructed otherwise. Certainly a cost-cutting measure, but I wish we had been more specifically told this. Used shower towels didn't dry out that quickly in the room, and we would have liked to have fresh ones. Second, there is a couch by the window which invites reading, but there is no floor lamp there. Would be nice to have one. Third, while the breakfast is generous and has things that will appeal to many visitors, the cut fruit was inedible. It seemed like it had been cut days before and had no flavor. One thing we hope all visitors will remember (no fault of the hotel) is not to shout or talk loudly in the hallways.

Exceptional

Liked: Everything was wonderful.
Disliked: Nothing

Exceptional

Liked: Great place to stay Very friendly staff.
Disliked: Nothing

Superb

Disliked: Rooms not ready till 5:00 Travel with 5 year old twins 8 hours you need your room ready

A refreshing gift

Liked: From start to finish, our stay here was amazing! The pool water and pool room were set to the perfect temperatures. And the breakfast had so many options. The hotel experience overall was classy, clean, and totally exceeded expectations.

It was a nice hotel.

Liked: The hotel is Beautiful! Great ammenities. The pool was wonderful!
Disliked: The room connected to us left their dog. And my family and I were woken up at 630AM to this dog howling. For HOURS. Also was bummed out that we showed up at 4pm to check in and there was a room full of people because the rooms weren't ready.