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AustraliaHyatt House Indianapolis Downtown Guest Reviews
Overall Average Score:
Wonderful (4.5 out of 5)
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Oscar Fri, 18 June 2021
Superb
Larry Thu, 17 June 2021
Exceptional
Liked: Location
Disliked: No biscuits and gravy on the weekends.
Anonymous Wed, 16 June 2021
Great location, great stay
Liked: I took a 3 day trip to Indy and picked this hotel for its close access to all the nearby restaurants and nightlife, and it was exactly what I expected! Everything was within walking distance and the room was clean and very comfortable. The staff was very friendly and accommodating. Would definitely recommend this hotel to anyone visiting Indianapolis!
Deborah Mon, 14 June 2021
A fabulous place to stay!
Liked: The Hyatt House is a beautifully modern space that is both inviting and welcoming. The hotel is pristine and the staff is super friendly and courteous. Our suite was amazing! Not to mention that the pool and fitness center were above and beyond. I?d definitely recommend the Hyatt House to all my friends and family!
Craig Mon, 14 June 2021
Very good
Liked: It was good and staff were helpful and friendly.
Disliked: Saturday night downtown was good, except early am people were drag racing and the sound woke us up! The parking garage charged us extra for leaving early and coming back. So for one 24 hr period $55!
Lori Sun, 13 June 2021
Okay
Liked: Location
Disliked: UnderstaffedCity view means above the 10th floorFilthy outside windows
Jacob Sat, 12 June 2021
Exceptional
Kelly Thu, 10 June 2021
Comfortable and clean
Liked: The room was comfortable and clean. We got great use of the pool. Close walking distance to restaurants and the mall. Good free hot breakfast included.
Tranicia Mon, 7 June 2021
Very good
Mellarie Sun, 6 June 2021
Love the hotel & downtown,...
Liked: The breakfast was stellar! Food tastes great and was hot and ready to go. The room was perfect! The amenities and the size were on point. Bed was comfy and the showers is wonderful!
Disliked: The noise level is HORRIBLE! If you are looking for a romantic weekend getaway, love downtown but this ain?t the spot! People were driving their souped up loud cars and/or motorcycles up and down the street at 3 am! Get a room away from the Pivot Bar because there were several birthday parties going on and we were right above them. The person who checked us in didnt tell us anything about the hotel like where the pool and work out room was, and that you have to schedule a room cleaning?we scheduled one and they never showed up. When we tried to talk to the front desk person, she was clueless and seemed a little slow (my opinion). We asked for a manager and she stumbled around the answer like she was actually the manager and did not want to make it right. Said there was no manager or asst. manager on-site and that we could call or email them. We told her they need to contact us and I gave her my phone #, and just like the cleaning crew, I got no response. Masks were ?required??no one was enforcing the rule.
