Hyatt House Houston Galleria Guest Reviews
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Write a review
Rick Sat, 28 June 2025
Just be aware if you...
Liked: Location
Disliked: STAYED 5 DAYS WITH MO MAID SERVICE OR CLEAN TOWELS
Anonymous Thu, 26 June 2025
Loved the stay hated the...
Liked: Loved it. Super comfy. Super clean
Disliked: I overlooked the fact that parking was not included.
Jacquline Mon, 23 June 2025
Very good
Devontay Mon, 23 June 2025
Exceptional
Elena Fri, 20 June 2025
Exceptional
Obiageli Thu, 19 June 2025
My card was charged over...
Anonymous Thu, 19 June 2025
Frustrating start but ended ok
Liked: There were a variety of breakfast options to choose from and the area was clean. The hallways and room were clean and comfortable.
Disliked: The room was supposed to be ready at 3, we arrived at 5:30 and the room was not ready. We were told it would be another 30 minutes. We had a concert we needed to get to, so we were rushing to get ready by the time we got our room. We were also given an inactive key so we had to waste more time going back down to the office and get a new one. When asked if there was any compensation for the inconvenience of the room being late in getting ready, we were told no, nothing was offered, not even a free night parking, snack, or drink.
Jose Mon, 16 June 2025
Needs repairs
Liked: Breakfast was good
Disliked: The door was not secured the safety latch was not in good condition it was loose not safe at all the door did not close completely
Keith Mon, 16 June 2025
Exceptional
Anthony Mon, 16 June 2025
Exceptional