Good

Liked: Location was great and the breakfast fantastic!
Disliked: Not so clean as other same properties around the US from Hyatt. Bathroom dirty. Maybe a one off.

Exceptional

Liked: Close to the pier, business, theater and not crowded areas. It has a pool, gym area and complimentary warm breakfast.

Exceptional

Superb

Liked: Everything. The accomodation, the staff and the food.
Disliked: Everything was great.

Nice hotel good location for...

Liked: Excellent location for cruising. New shopping are I?m walking distance
Disliked: Nothing

Superb

Had a perfect family vacation...

Liked: Very family oriented hotel. clean, safe, secure, convenient location
Disliked: everything was pretty much good. no complaints.

Poor

Disliked: My sunglasses went missing on a day I had my room serviced. The manager was called, never introduced himself, and told me that he would have to file a police report. I had little time to make my flight, and so he said he would talk with housekeeping to see if they found them. If they were not found, then he would refund me the money. He said he would call me that night to let me know of his decision. The manager never called me that night and had gone home when I reached a supervisor. The supervisor called the manager, who approved a refund to my credit card. I never received the refund. I understand that it?s uncomfortable to think staff might have taken a guest?s belongings, but I never felt like the manager trusted me, or actually wanted to help me. I?m writing this review because I tried to solve the problem directly with the manager, and he did follow up on his commitments.

Good