Exceptional

Superb

My New Home Base in...

Liked: Well run and friendly house keeping unit.
Disliked: Check in could have been more friendly and honest. We waited for over an hour for a room to be cleaned and then they told us it wasn?t ready. Took an alternate room, which turned out to be quite nice, and we were overall pleased.

excellent facility and service

Liked: extremely cleanvery nice staff
Disliked: housekeeping stops at 3pm. while on vacation I like to sleep late.

Exceptional

Disappointing

10/10 room. Staff were more...

Liked: I love the modern look of the room. Very clean and nice!
Disliked: I did not like our view but that was okay!

Great property except "Bay View"...

Liked: Very nicely updated clean room with plenty of space for a hotel room. Full kitchen except a stove (which is not needed anyways). Quality full breakfast buffet included.
Disliked: The "Bay View" is a joke and very misleading. White male front desk staff member was cold and uninviting to talk to and could probably use a joint or glass of wine while on the job. I suspect he was the one who answered my original email and then ignored the following 3 emails requesting additional clarity (possibly the property manager). Quite frankly, despite being such a nice property, I really don't care to return if my questions are not worth the time of answered and my presence is disturbing a front desk staff person. However, the awesome woman of color who also works at the front desk is sweet as can be, which was polar opposite of her male colleague. She needs to replace the gentleman's position if they want to retain repeat clients.

Family travel

Liked: The rooms had everything that you would needed to include condiments for coffee and salt and pepper.Great location clean facilities.Staff was very helpful and friendly
Disliked: Charging for parking considering location and current room price. High price for washing.