Hyatt House East Moline/Quad Cities

Superb

Ok.

Liked: Excellent location. Great dining options.
Disliked: Good use better cleaning. End tables not washed. Some hair on floor in bathroom. Some Bed pillows should be replaced. Had the used in too long smell, like dirt hair

Exceptional

Liked: Location

Very good

Liked: I have stayed here before and had no problems. The hotel is very nice and quiet. The breakfast is excellent. The staff is excellent! We had great service from the front desk, maintenance and housekeeping lead!
Disliked: Our original room ended up being a king suite with no river view (not what I booked, but the hotel was full). We weren't too bothered however we also ended up finding smears of fluid on the wall, a cup of quinoa and rice in the kitchen sink and the AC didn't work (the room was 78). I'm usually one to just deal with it, but this room was upsetting. After bringing it up to the front desk, they very kindly gave us their best upgrade (2 bedroom suite with river view). The front desk was quick, the maintenance head went up to the room to inspect and the maintenance was working on the a/c when we left. These seem to be a fluke as far as quality but the staff makes me think I'd try this hotel again.

Exceptional

It was very interesting and...

Liked: Its had very nice view of the river.
Disliked: There was a roach in the kitchen area. I went down for a swim and my husband found a dead spider in the pool after I was in it. I spent most of my time out of the hotel.

Exceptional

Superb

Overall my experience was great!

Liked: The location for this property was amazing. You look out the window and see the Mississippi River. The breakfast was good but there wasn't enough seating. The restaurant was very good. The service and food were exceptional.
Disliked: Seating for breakfast (there were not enough tables and it was crowded.