Name: Hyatt House Dallas Las Colinas
Address: 5901 North Macarthur Boulevard, Irving, TX
Telephone: (888) 608-6346

Hyatt House Dallas Las Colinas Guest Reviews

Overall Average Score:

Good (3.75 out of 5)

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considering the reason for our...

Liked: location, breakfast and room.
Disliked: had a full kitchen but no utensils, dishes, glasses, etc. in case we wanted to cook. The smell coming up the toilet was bad, I guess it is your septic system.

Don’t stay here.

Liked: Nothing.
Disliked: Dirty, staff were not helpful. Paid parking at a non city center hotel with ample parking. Loud at all times. Breakfast was a free for all with kids running wild and adults taking 4-5 plates of food to go.

Good

Bad

All together it was a...

Liked: Not much. The front desk was very nice and helpful.
Disliked: Our room was dirty. We had no linens or pillows for the sofa couch and they knew we had our 2 kids with us. We were only given 1 wash rag. Housekeeping tried coming in early the next morning even though we were only a one night stay and checking out later. There were hairs everywhere and stains on blankets. Their pictures do not match the current condition of their property.

Pleasant

Disappointing

Wouldn’t stay here again

Liked: The front desk staff was polite
Disliked: Let’s get to the worst of the property- at this property while I was there people liked to sit outside their room on the pavement and hang out. I find that weird and unsettling. You basically can’t open any windows because it’s all ground or second floor, so people could see in. The images used here have some very nice lighting and are nicer than the hotel appears. The microwave has been removed from the shelf and is on the counter and under that where I believe a dishwasher maybe previously was has many holes patched up. Generally the property is old and dated which leads to concerns / view of cleanliness. It does not feel clean when you walk in. Majority of the lighting is lamps, it gives dark and dingy.