Hyatt House Chicago Schaumburg

Passable

Liked: Clean, nice location, good breakfast.
Disliked: Front desk kept my license at check in, didn't return it to me for the duration of my stay or when I checked out. I didn't realize until after check out, when I was 30 miles down the road. When I returned, front desk apologized but did not offer a good explanation, and the manager (who was on site) was not available to meet. A great stay otherwise, but an unfortunate lapse.

Very good

Liked: The hotel was nice and clean. The staff were all friendly. I loved the location. The pool and jacuzzi were great. Even the breakfast had a good selection and the staff was very helpful. The workout room was unavailable during our stay.

Passable

Exceptional

Bad

Bad

Exceptional

Mostly Positive!

Liked: Nice hotel, reasonably priced. The room was a good size and we appreciated the kitchenette! The breakfast was standard "hotel free breakfast" fare - not exciting but not terrible considering it's included in the room price.
Disliked: The pool and jacuzzi were...meh. The area was clean and the sauna + little work out room were great but the pool was absolutely freezing and the jacuzzi was, at best, luke warm which, to us was a pretty big let down!

Passable