Hyatt House Charleston/Mount Pleasant Guest Reviews
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Write a review
Kelly, Greer, visiting Credit One Stadium Charleston Mon, 3 July 2023
Liked: Comfortable bed; very clean; great breakfast.
Doug, Savannah, visiting Credit One Stadium Charleston Fri, 21 October 2022
Staff was great; even offered us more breafast and kept it open 5 extra minutes so we could have more bacon.
Liked: Friendly staff and very clean.
Anonymous Tue, 8 July 2025
Not recommended, only good location.
Liked: Location is good.
Disliked: Not clean, I saw bugs in my room, and over my laptop, and on my food.
Howard Thu, 3 July 2025
Exceptional
Anonymous Sun, 29 June 2025
Exceptional
Beverly Sun, 29 June 2025
Clean hotel. Great location. No...
Liked: This is my second stay at this hotel. Very clean. Great location. Breakfast is good.
Disliked: This is not a complaint but an observation. Where is the southern hospitality? Both ladies that worked the front desk while I was there didn't even look at you or smile when you walk in the door, walk past the desk, etc. They're so busy looking at their phone or computer and have headphones on. It's as if they're deliberately trying to not make eye contact. You literally have to stand in front of them and wave at them to get their attention. All of the young gentlemen that worked the desk while I was there were friendly and pleasant and at least gave you a smile.
Helen Sat, 28 June 2025
Excellent with a heated pool...
Liked: Space in suites. Pool - warm & clean. Plenty of parking. Mainly friendly staff. Varied free breakfast. Free laundry. Near to plenty of restaurants. V quiet
Disliked: 1 receptionist (night staff) but wasn’t a big issue
Angela Mon, 9 June 2025
Exceptional
Martha Sun, 8 June 2025
Superb
Anonymous Thu, 5 June 2025
Had a good visit with...
Liked: Breakfast was good with nice variety. Was a bit pricey but was quiet and clean.
Disliked: Could have been a little less expensive. Refrigerator door was hard to close
Toni Mon, 2 June 2025
Exceptional
Dee Fri, 16 May 2025
Passable
Disliked: The hotel rents to long term guest. We experienced people using the hotel as a home. Several of the residents seemed questionable we were not comfortable around them