Exceptional

Liked: The staff and location were excellent.

Very good

Just ok.

Liked: Breakfast was not bad.
Disliked: Dirty rooms. Rooms were run down. Price was high for what we got

Perfect little weekend away. We...

Liked: Great location. Staff was friendly. Valet was super easy. Nice continental breakfast and coffee & water bottles were always available. Super convenient.
Disliked: Our only main complaint was that our toilet wasn’t working properly. Couldn’t get it to flush and ran a lot. We called maintenance, but it took a little time we didn’t had, so I actually somewhat fixed it and we were good after that.

Exceptional

Liked: Loved the place, location, staff and food. Very nice place at the most wonderful location in downtown Charleston
Disliked: Nothing

Good stay with great customer...

Liked: Our original room had damages to room and furniture as well as poor view of a brick wall. I informed the Assistant Manager Ms. Coakley of our concerns and she upgraded our room to a suite with city views! The room was amazing. Great customer service from management! We enjoyed our getaway.
Disliked: Front desk staff have poor/ no customer service. Not really helpful or concerned to resolve problems.

Superb

Disliked: PILLOWS and toilet paper

I would not recommend.

Liked: Location. Nice breakfast spread.
Disliked: Dark, poorly lit plus lightbulb was flickering. Had to keep shade down because you look right into other rooms and vice versa. Small room (was supposed to be 500). Sofa cushion was too worn down. So basically, no where to sit comfortably.

Exceptional