Hyatt House at Anaheim Resort/Convention Center Guest Reviews
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|3.3 miles from Anaheim centre|
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Jin Wed, 21 July 2021
Elizabeth Wed, 21 July 2021
Disliked: I loved everything
Anonymous Tue, 20 July 2021
Cecilia Sat, 17 July 2021
Liked: Great location. Room is clean and spacious
Aaron Fri, 16 July 2021
Very poor value for what...
Liked: It's a good location. The layout of the rooms is nice. The pool is nice when it isn't completely full of kids. It's conveniently located next to Walgreens and restaurants. Underground parking but it costs $.
Disliked: Do not stay at the Hyatt House of Horrors until COVID is long gone. Unfortunately, their covid protocols has made staying their very uncomfortable. We were there for 7 days and had our room cleaned once. They only clean every 5 days. So we had 5 of us with little kids in a filthy, sandy room for most of our stay. I had to borrow a vacuum from the front desk to make the room livable. They are simply saving money by doing less cleanings. It?s not like it?s covid-friendly. The sanitizers all over the hotel are empty.Also, because there is basically no cleaning support, you have to fend for yourself as far as getting supplies. Trash bags? Soap? Towels? Sheets? Toilet paper? The best way to get it is to get lucky and run into housekeeping in the hallway though they aren?t around much. The front desk might be able to help you or not. Because of the lack of housekeeping, everyone just leaves their trash and laundry in the hallway. It looks like its full of vagrants. Did I mention that the front desk is totally not at all helpful? You are on your own for most of your needs.Bottom line: Hyatt House charges a lot and you?ll feel as if you?re in a shabby motel. The location is great for Disneyland, the furniture and layout is nice, the service is very poor. Breakfast? Bananas, granola bars, packaged muffins and hard-boiled eggs. Not exactly delicious. Do yourself a favor and go elsewhere.
Irina Fri, 16 July 2021
Ana Wed, 14 July 2021
Great location, but probably won't...
Liked: The bed was comfortable, the room was a good size, and even though we were right next to the train, we could not hear it. The overall location was my initial draw, even given the less than satisfactory rating, I was willing to give it a try.
Disliked: I was a little disappointed in my overall experience. I tried to be nice to the girl at the front desk, and she was pretty dry. I explained to her that our trip was for my boyfriend's birthday, and would like to see about getting a room with a reasonably good view, and was even willing to wait until one was available. She said she only had one room on the 1st floor (basically tucked back in) and it would be an hour to get a 4th from ADA room with the same view. I chose not to wait for the ADA room because given it was my boyfriend's birthday celebration, and I know he likes to take baths. The room was not as clean as it could be. I saw some trash on the floor and opted out of walking barefoot in the room because the carpet had a sticky feeling to it. The wall in the bathroom was a little dirty. I suggest maybe doing a deeper clean in room #105. The breakfast was a little disappointing. We've been to several hotels this past year, and some of the locations have served hot breakfast. That would have been nice to see.
Gary Sun, 11 July 2021
Disliked: Breakfast and the HVAC tone noise when it is OFF.
Sylvia Sat, 10 July 2021
Stay @ Hyatt
Liked: It is comfortable
Disliked: I wish they would replace our linen when we leave the dirty ones out of the door.
Jasmine Sat, 10 July 2021