Hyatt Hotel Canberra - A Park Hyatt Hotel Guest Reviews
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Sarah Mon, 7 July 2025
Exceptional
Storm Mon, 7 July 2025
Exceptional
Ali Mon, 7 July 2025
Disappointing
Disliked: Service and food
Nina Mon, 7 July 2025
Asked for quiet room but...
Liked: Breakfast buffet was very nice.
Disliked: Asked for quiet room but room was loud. Room service only arrived at 2.30 pm and woke us from a nap. Someone else charged their seafood buffet on our room. Did not get our glasses or cups replaced in room.
Patricia Mon, 7 July 2025
Wonderful
Liked: Old world comfort and luxury, something not often experienced these days.
Disliked: N/A
Mary Sun, 6 July 2025
Exceptional
Alvaro Sun, 6 July 2025
Exceptional
Thornhill Sat, 5 July 2025
Passable
Marc Sat, 5 July 2025
Very good
Anonymous Fri, 4 July 2025
Disappointed
Liked: Quiet and beautiful hotel.
Disliked: I recently stayed at your hotel and would like to share some concerns regarding the cleanliness and overall condition of the room during my stay.Upon arrival, I noticed that the teaspoon provided was sticky, which suggests it may not have been replaced or properly cleaned after the previous guest. Additionally, the shower gel bottle in the bathroom was nearly empty. Unfortunately, I discovered this while showering and had to resort to using the small soap bar provided — which was quite inconvenient and, in my opinion, not acceptable for a hotel of Hyatt’s standard.The following morning, I found a small cockroach in the bathroom, which was unsettling. Moreover, the hot water from the shower had a brown tint, making it unpleasant to use, though I had no choice but to continue with it.I have always considered Hyatt to be a symbol of luxury and comfort, and I believe these issues fall short of the high standards typically associated with your brand. I hope this feedback will be taken seriously and used to improve the guest experience going forward.