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Hyatt Herald Square New York

eeee - (888) 420-1645
Hyatt Herald Square New York, 30 W 31st Street, New York City, NY -(888) 420-1645
Area: Empire State Building Area
(Map)
4
HOTEL RATING: 
VERY GOOD
4 out of 5 (1027 Ratings)
0.3 miles The Cutting Room New York
t7 mins walking
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The Spotlight on Hyatt Herald Square New York

Midtown Style with Rooftop Views and Concert-Ready Convenience

Modern and welcoming, the Hyatt Herald Square New York offers a stylish base in the heart of Midtown Manhattan. With views of the Empire State Building from its seasonal rooftop bar and just a short walk to iconic venues and subway lines, this hotel blends comfort, convenience, and a touch of New York glam.

Why Concert-goers love it

Location is everything, and this hotel nails it. You’re just 1,585 feet from Madison Square Garden, making it a breeze to get to your show and back. The Herald Square Subway Station is also just around the corner, connecting you to venues all over the city. After the encore, retreat to a quiet, comfortable room with complimentary WiFi, bottled water, and city views in select rooms. With check-in at 3:00 PM and a generous 12:00 PM check-out, it’s easy to fit your concert schedule.

Who this Hotel is great for

  • Groups of friends who want to stay close to the action
  • Solo travelers catching a bucket-list show at MSG
  • Couples making a weekend escape
  • Fans looking for a peaceful post-show nightcap
  • Budget-conscious music lovers who still want style and comfort

Food and Drink Options

The on-site Den Bistro serves up casual American fare, while the Espresso Bar is perfect for that next-morning caffeine fix. Late-night cravings? Grab a bite from the Grab & Go market. Plus, you’ll get a complimentary drink at the nearby Ayza Wine & Chocolate Bar as part of your stay. Breakfast is available onsite, ideal for post-concert mornings that start a little slower.

Nightlife Options

While there’s no live music in the hotel itself, the seasonal rooftop bar offers skyline views and an excellent pre-show vibe. You're also within walking distance of plenty of Midtown bars and lounges to keep the night going.

What People Say

Guests rave about the location near MSG, friendly staff, and clean, modern rooms. Many love the rooftop bar as a relaxing spot to unwind. The proximity to the subway and shopping is also a major plus.

Areas for Improvement

Rooms can feel a bit cozy for those traveling with lots of gear or in larger groups. The rooftop bar is seasonal, so don’t count on it being open year-round. Some guests noted elevator wait times during busy periods.

The Bottom Line

The Hyatt Herald Square New York is a stylish, comfortable launchpad for any concert experience — especially when Madison Square Garden is practically next door.
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Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Private check-in/check-out
` On-site parking
` Concierge services
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` English
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Smoke alarms
` Guests can opt-out of daily cleaning service
` First aid kit available
` Cashless payment available
` Staff trained in safety protocol
` balcony/terrace
` CCTV security in common areas
` Facilities for disabled guests available
` Fitness center
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Air conditioning in public area
` Heating in public area
` Allergy-free rooms available
` Pets allowed (charges may apply)
` Valet parking (charges may apply)
` Xerox/fax in business center
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Hyatt Herald Square New York Guest Reviews

Overall Average Score: 
Very Good (4 out of 5)

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5

Exceptional - 5.0 out of 5

James, Royal Oak

Very impressed with this place. By far the best hotel I've stayed at in NY.

Liked: Very clean; updated; spacious; great service.
Disliked: Nothing.

2.5

Fair - 2.5 out of 5

Gizem Sat, 5 July 2025

Passable

5

Exceptional - 5.0 out of 5

Jeanette Fri, 4 July 2025

It was a perfect haven...

Liked: So quiet in the middle of the city!Rooftop area.Cleaners so accommodating and pleasant.Loved Janelle and Mo.Taion treated me very well when I needed to stay an extra night because I’d been scammed by another hotel (which was going to be cheaper and closer to haul luggage to train).
Disliked: Coffee downstairs (morning) could be a little bit stronger and flavourful.

4

Very Good - 4.0 out of 5

Erick Fri, 4 July 2025

Very good

3

Pleasant - 3.0 out of 5

Aggarwal Fri, 4 July 2025

Pleasant

2.5

Fair - 2.5 out of 5

David Wed, 2 July 2025

friendly staff but mixed messages...

Liked: the rooftop
Disliked: They advertised breakfast included and the front desk clerk said it was included but the next morning one of the staff in the breakfast area told me it was set up for a specific travel group and we would have to pay $19 if we wanted to eat it. also, the breakfast was supposed to be until 10 am but everything was cleaned up at 9, including the coffee station.

4

Very Good - 4.0 out of 5

Roxy Tue, 1 July 2025

Great Rooftop terrace and staff!

Liked: Great location. Roof top terrace is spectacular. Staff were awesome.
Disliked: Room was nice, our only complaint is The floor edging to transition from carpet to laminate in the room was painful on the feet. It ran the length around the bed. We stubbed our toes many times. We had to wear shoes. Needs an upgrade.

4

Very Good - 4.0 out of 5

Faiha41 Mon, 30 June 2025

Very good

Liked: Location cleanliness
Disliked: Rudeness of the night staff ., size of the room acceptable towards small.

2.5

Fair - 2.5 out of 5

E Fri, 27 June 2025

Best view, poor facilities and...

Liked: Amazing view of the Empire State Building.
Disliked: The rooftop bar wasn't open as apparently it isn't summertime despite it being June. Only one of two lifts worked so took a long time waiting (over 10 minutes) for lifts as a couple of hundred people had to use one lift - no notification of either of these issues prior to staying which was a shame as we would not have booked. Tiny rooms and minimal space for clothes and no space for luggage. Staff curt and had to request room cleaning everyday. Disappointing as it was expensive! Had a much better experience at a hotel in Soho and better priced too.

5

Exceptional - 5.0 out of 5

Antoinette Fri, 27 June 2025

Exceptional

4.5

Wonderful - 4.5 out of 5

Wenyi Thu, 26 June 2025

Superb

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Hyatt Herald Square New York 30 W 31st Street, New York City, NY
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