Hyatt Herald Square New York

Very impressed with this place. By far the best hotel I've stayed at in NY.

Liked: Very clean; updated; spacious; great service.
Disliked: Nothing.

Excellent central place to stay...

Liked: Loved the location
Disliked: Couldn’t access the rooftop bar

Great hotel for work or...

Liked: Wonderful staff. Room is well appointed. WiFi works great. Very comfortable bed and pillows!
Disliked: I found the air conditioner to be very loud. I think city view is an exaggeration. We could see the Empire State Building, but this designation should be for higher floors. The roof bar not being open was disappointing.

Not again.

Liked: Location is good, nice rooftop.
Disliked: Double beds are very small and rooms strongly need refurbishment. One of the only two elevators was out of order since 4 months, the second one get broke during our stay. All together not a supporting the image of the Hotel Group Brand.

Exceptional

Exceptional

Liked: Nice place I would stay there again

Exceptional

Liked: Great location!! Amazing food and good staff.

Very good

Pleasant

Liked: Housekeeping was efficient and professional.
Disliked: There was no chair in the room.

Exceptional