Hyatt Herald Square New York Guest Reviews
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|2.1 miles from New York City centre|
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James, Royal Oak Thu, 6 December 2012
Very impressed with this place. By far the best hotel I've stayed at in NY.
Liked: Very clean; updated; spacious; great service.
Zachary Sat, 22 January 2022
Good value for the location
Liked: Room, location, bathroom, cleanliness
Disliked: size, TV technology was not up to standard and caused frustration during visit
Gladys Fri, 21 January 2022
trip to NYC
Liked: location - very closer to Times Square
Disliked: room was very small for 4 adults
Fernan Fri, 21 January 2022
marvelous, great location and just...
Liked: Awesome service, you truly feel at home.
Kylie Thu, 20 January 2022
No city view, but comfortable...
Liked: location of the property is super convenient, housekeeping came daily, it?s a decent sized room for NYC, and the rooftop is nice.
Disliked: our first room had a broken heater so we had to move. the interior could use some updates, the wallpaper was peeling in our room for example. the walls are thin and you can hear your neighbors. our city view room did not have the sweeping views that were promised, we were facing other buildings and could see in their windows which was highly disappointing as that was our main reason for booking this room. there were some incorrect charges on our room we had to sort out and the breakfast served was very lacking.
Janet Thu, 20 January 2022
Sydney Wed, 19 January 2022
Amazing value, spacious rooms, and...
Liked: Loved our stay here! There was a small issue with my room at first and the front desk immediately remedied the issue. The rooms are huge by New York standards (as in the door doesn?t hit the bed when you walk in), and the city views are amazing! The downstairs bar area is very cozy and a great place to hang out after a long day, and we walked everywhere. The front desk was also happy to print our broadway tickets which was nice.Finally, I really appreciated the modestly priced 24 hsnack bar with chips, sparkling water, Advil, etc. Overall, really impressed with the value of this place.
Disliked: The room was a bit worn- the wood paneling is a bit dinged up, the light switches were kind of grimy, and the phone was dirty as well. But other than that we were very happy!
Daniela Tue, 18 January 2022
Wilson Tue, 18 January 2022
New York is not the...
Liked: The whole hotel, personnel, location, is just perfect, the terrace, Kevin the bar tender, he makes the most amazing drinks ever, ask for tea time, he just have his own secret mixes. everyone one in this hotel is just beyond amazing.
Katherine Tue, 18 January 2022
Annjanette Mon, 17 January 2022