Hyatt Centric Sacramento Downtown

Maybe Hyatt is just not...

Disliked: The first problem is probably a booking problem: I needed a room with two queen beds and got a room with one. The staff was able to find a room with two beds for me eventually. The room was 75 degrees when we got there (on a day in the 70s). It felt warm and stuffy. I tried to get the AC on but it seemed to be stuck on "heat". I had to get maintenance in there but that happened fairly quickly. It never did get any cooler than 69. The lights were on a timer and so I kept getting left in the dark -- had to get up and move toward the door to get them to come on again. Not ideal.

Great location overall. I’d stay...

Liked: Centrally located. Didn’t need a car to walk around, go to Old Town or the eateries around the Golden One Center. Was able to walk to a park on Friday and attend a “Concert in the Park” event. Can’t beat the location!
Disliked: The rooms have medium to poor lighting. The wall mounted lamps are weak and the strongest light is the desk lamp. Also, $47 a day for parking (Valet cause there’s no parking lot) is a little high. Since the valet service is a business itself, the hotel doesn’t care about your parking needs. A brochure offering nearby 24hr lots would’ve been helpful…. A bartender directed me to one really close to the hotel for less money.

I will be happy to...

Liked: Great location. Very nice facility. Very friendly and helpful staff.

Overall excellent stay and would...

Liked: Location was great!
Disliked: The bathroom doors have a gap that doesn’t give you enough privacy when sharing a room.

Amazing

Liked: Excellent location
Disliked: N/A

N/A

Liked: I like how they accommodated my discomfort by moving my room and upgrading the room.
Disliked: I reserved a ADA room. The first night I was in room 515. The bed was ADA. However, the tub did not have any bars. The room was also on the side of a busy loud intersection with a train, music, and loud vehicles. I requested ear plugs. Nonetheless, they weren't effective. I made a complaint and my room was upgraded and I received a $40 voucher for their restaurants.

Superb

Liked: The rooms were super clean and the staff was more than accommodating. Extremely friendly and professional.
Disliked: No safe parking unless you pay Valet. That makes it difficult to navigate.

Very good

Outstanding, fun hotel with excellent...

Liked: This hotel was AMAZING! Great location near downtown Sacramento, and the Rivercats baseball stadium (to which we walked). The staff were all so welcoming and friendly. We got upgraded to a larger room on the top floor, which was very appreciated. The room had a lot of space and counter tops, which we all liked. And the decor, both in the lobby and the room, was fun and whimsical. The shower in the bathroom was one of the BEST I've had in decades (roomy, great water pressure, shower head very high) - sounds like a small comment, but absolutely true! This hotel EXCEEDED my expectations on so many levels!
Disliked: The roof top bar was closed, due to a private event (which we can't control), but that was a bummer (but understandable).