Hyatt Centric Montreal Guest Reviews
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Write a review
David Fri, 18 July 2025
Exceptional
Rose Thu, 17 July 2025
Very good
Anita Tue, 15 July 2025
Exceptional
Liked: Staff were very accommodating.
Disliked: Pool was too busy and water was dirty.
Tanja Mon, 14 July 2025
Superb
Nikolaos Mon, 14 July 2025
Exceptional
Kimberly Mon, 14 July 2025
Very lackluster!
Liked: That it was close to the Old Montreal
Disliked: The staff wasn’t overly friendly and the restaurant offered buffet but kept running out of food!
Lisa Wed, 9 July 2025
Very good
Anonymous Sun, 6 July 2025
Clean, well-located, pleasant but inconsistent...
Liked: It was clean, bright and conveniently located to sights yet quiet. The rooftop pool is small but warm and enjoyable. The city skyline especially at sunset was lovely.In general, staff is friendly. Parking is a $25 per day, and our vehicle was safe in the underground. We didn’t use valet service.
Disliked: The breakfast buffet was a bit expensive to do daily, so we opted for a la carte items for the adults. We were told our 5 yr old could eat for free for the children’s buffet but then on the last day of our stay we were charged for him. He was free the other days with other servers, then on the last day with a different server, he wasn’t. Confusing.Also, despite ordering the same a la carte menu items most mornings, the portion sizes and contents varied quite a bit, especially the parfait size and toast with fruit. Restaurant Service was either great or short handed, so overall in the restaurant, the challenge was consistency in quantity, cost and service, which shouldn’t be for a restaurant.For such a new hotel, I was surprised in the issues with the elevator not working for arriving guests to bring up their luggage from the parking lot below. Our room was bright, comfortable and clean which was good but there are aspects of design that didn’t really make sense to us. For example, we had a room for 4 people, so we were given four towels for 4 people (so far so good),but then there was only 1 towel hook in the bathroom for one to hang a wet bath towel. Other than that, there was a hand towel rod in there. Unless we were to hang wet towels in the coat closet? Or on the coat/hooks in the foyer?
Natalia Fri, 4 July 2025
Very good
Liked: The view from the rooftop was amazing!
Disliked: Nothing, everything was great.
Harry Mon, 30 June 2025
Exceptional