Very good

Very good

Fabulous

Perfect for Key West getaway

Liked: Great location, beautiful property. Don?t be suspicious of the ?partial water view? description, we had a lovely view of the water and the pool from our balcony. Very responsive and friendly staff. Comfy bed. Walking distance to everything. Golf cart and scooter rental right on the property.
Disliked: I have some concerns about allergens in the hair care and shower products that I will forward separately if contacted. But if you have skin allergies, read the labels first! Nice restaurant, tho limited menu especially if you are looking for gluten free or vegetarian. But lots of great restaurants nearby.

Superb

Lovely hotel in the best...

Liked: The hotel is in a brilliant location; far enough away from Duval street, so it's quiet but close enough to walk anywhere within the historic part of Key West. It was lovely to sit on the balcony and hear the waves.....

Expected much, much better from...

Liked: Location was good. Reception staff was polite and efficient. When management was confronted at checkout with our poor experience, a slight adjustment was made to our bill.
Disliked: The facility was old and very poorly maintained. Our electronic keypad to enter the room failed four times over two days, requiring the key cards to be reset multiple times. On awakening the first morning, we had ZERO hot water and were unable to take a shower/bath. The first floor in our building was also "flooded" that morning. Bar was expensive, with poor service and drinks.

Good

Exceptional