Name: Hyatt Centric Congress Avenue Austin
Address: 721 Congress Avenue, Austin, TX
Telephone: (888) 420-1643
Rating: 4.25

Hyatt Centric Congress Avenue Austin Guest Reviews

Overall Average Score:

Excellent (4.35 out of 5)

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Superb

Exceptional

Very good

Disliked: The valet parking is too expensive. The parking/request app was used on checkout, but attendant failed to see the request causing a significant delay in retrieval of our vehicle. This was even after receiving a text from the app that our request for our vehicle was confirmed. Complained at the front desk. Response was “Oh that’s odd”!

Exceptional

Passable

Liked: Friendly and accommodating staff
Disliked: Room looked unfinished. Exposed ceiling, no shower curtain, scuffed skirting, very loud AC

Good

4 seasons staff at Hyatt...

Liked: The hotel hit all the marks. Location, great value and a 20 on a scale of 10 staff. They were extremely well prepared for spring break in Austin. Definitely worth a try, if you haven’t tried this location. They did not have a pool on property. Austin does have public pools a few miles away if you’re traveling with family or young kids to enjoy the Barton Springs area. This is a great spot for under 30s. Under 45. And under 60. The state capital is a few blocks away. The area is extremely well police for safety of the residence and visitors alike. The hotel has a fitness center with plenty of exercises to do …a very friendly bar, and a proud and exceptional staff. Ray and Sam

Passable

Liked: Staff was friendly and the location is great.
Disliked: The coffee maker was dirty, bed had hairs on the fabrics, the shower faucet lever was loose as though it may fall off, and the toilet paper roll felt as though it was going to fall off the wall. Also, the room configuration does not maximize the spacing making a small room feel even smaller or cluttered.