Name: Hyatt Centric Chicago Ohare
Address: 6350 North River Road, Rosemont, IL
Telephone: (888) 420-1655
Rating: 4

Really enjoyed my stay

Liked: Modern, luxurious and well stylish hotel, with all the facilities needed. Clean room, great bed and all pretty brand new. Location close to the airport with descent shuttle service. Very friendly staff. Noise-free which is a big plus for an airport hotel. Breakfast was not included but served by the build-in restaurant but quality wise absolute magnificent.
Disliked: A bit expensive and location wise, there’s nothing to do around if you need to stay close to the airport.

Exceptional

Liked: It was clean and smelled good

Exceptional

Liked: We were stranded from a canceled flight, and the front desk had several travelers show up at the same time. The 2 men were helpful and patient with the group of frustrated people. The morning front desk staff were equally as kind and tracked down toothbrush and toothpaste for me and my husband. That was much appreciated.
Disliked: We weren't there very long so I don't have anything negative to say. Maybe have continental breakfast included.

Good

Incredibly comfortable hotel with great...

Liked: We ended up here at 2am after a cancelled flight. The check in staff were polite and efficient, with a lot of very tired passengers. The room was clean and the bed was very comfortable - just what you need when everything else has gone wrong.
Disliked: I have nothing to say.