Very good

Superb

Liked: The rooms were excellent, the staff were excellent and the little gym was very well equipped.

Nice, reasonably priced modern hotel....

Liked: Very good, very convenient hotel. Initially I thought it is quite remote, but in the end the distance to the city is pleasantly walkable. Also, a nice cafe and a supermarket next door were useful to have.

Value for money.

Liked: Late checkout Courtesy bus Great room
Disliked: No vathLocation

Remote, functional, quirky spot with...

Liked: The scrambled egg creation at the small bar was fantastic! Room quite comfortable - good sleep Easy to get to from station by comfortable electric bus. Lunch/dinner restaurant has plenty of options. Staff all brilliant and eager to please, even the one who has to manage reception without the luxury of a chair - sat on a piece of walling with one foot in a cabinet drawer.Room quite good. Plenty of coat hangers. Good lighting options. Handy for the event centre opposite.
Disliked: Difficult to find by bus - driver has no clue and you cannot see it is the Hyatt, or even a hotel, until you stand right in front of the main entrance, assuming you can find that and have not missed the 'Sainsburys' bus stop which is before you pass the hotel... Suggest you get it renamed.Hotel info not in room - found it eventually in the LIFT! All the breakfast options and times should be displayed in the room.Coffee at the coffee bar was far too bitter - maybe that is why they offered a filter alternative. Service very slow there.Breakfast in main restaurant did not offer a small continental-type option - twenty quid to get just cereal and toast was a bit much (not available at the coffee bar). Cooked breakfast adequate but uninteresting - the sausages were particularly dire and largely devoid of meat - should be better at this price.Only one chair in room for two people. Walls a bit thin and transmit any sudden sounds, seemingly via the building structure. TV sound rather poor but no adjustment possible to raise the treble for my ears, so had to perch on end of bed to watch. Difficult to manage the a/c/heating. Room door did not shut properly unless you leaned on it. Wet paint on walls of corridor. Painting of some ugly concrete walls in vestibules not done. Ugly piping and wiring above ground floor spaces - you need a ceiling for a more cosy experience.Only one bus service and very slow - difficult to get East of the centre (it does not live up to its title of 'Universal'). Main door keeps opening to let in wind every time you pass it. Reception did not know where Cambridge Register Office was, and so could not tell taxi where we wanted to go, because it was an online-only service and he could not check whether the taxi already knew where it was (they did, of course). Surroundings quite bleak but I suppose it will be better when the trees have grown.

Would definitely stay here again

Liked: Great location with friendly staff and really nice rooms
Disliked: Ordered home cooked bread and olive oil, but it does not state that it is sourdough. Left 2 portions as it didn’t taste great.

Superb

Very good

Exceptional