Hyannis Inn

Disappointed!

Liked: We liked the location as it was close to restaurants and shops. We had stayed at the location in previous years.
Disliked: It was a rough week. As stated, we stayed there two other times in the past, last being 2018. We did not have any problems or concerns in 2018. This time, there were loud people above us. The office was told several times (three to be exact) and still nothing. The noise was early in the morning and late at night - midnight to 3:00am. The light next to the bed was not able to be plugged in, so we had to get an extension cord from the office. The shower had no pressure. There was barely hot water during the week and our last day, there was no hot water at all. When I told the desk, when I was checking out, the response was just "oh yeah we don't have hot water today." The painters decided that they had to paint our windows early in the morning (7:45am). They were so loud and noisy that they woke us up and we had to tap on our window to tell them to get off the ledge outside. The painters/movers decided that it would be best to clear out furniture from either rooms above us or below us at 7:45 am. They were quite loud and didn't care that people were trying to sleep. When I checked out and told them again about the concerns, I received a rude response. It was the same girl who I spoke to twice before, who obviously did not remember me. There was no apology from her for the inconveniences and problems we encountered all week. She kept saying I should have come to the office at midnight. I stated we called and someone answered and stated they were in Nantucket. We never heard anything else. We are sad to say that we will never stay here again in the future!!!

Good

Exceptional

Liked: The location is perfect as it is walking distance from my sister's house. The room was clean and the bed was very comfortable.
Disliked: The only thing we didn't lilke were the pillows. They were very flat.

Superb

Very good

Superb

Very good

Good

Liked: The location
Disliked: The indoor pool was very hot inside

Worst hotel I’ve ever stayed...

Liked: Location.
Disliked: Dirty rooms. Can’t hold reservations. Rude staff. No sheets on bed. No hot water. Room smelled like they painted the walls with poop.