Hutton Hotel

Exceptional

Exceptional

Relaxing and enjoyable!

Liked: From the time that I checked in the customer service was impeccable! Jada at the front desk does an awesome job! Food in the restaurant was very good with a nice presentation. The music on both nights was very enjoyable. Ryan in the valet area greeted me with a positive attitude, smile and great customer service. On the negative side I was overcharged in the lounge, but was resolved after bartender finally believed that I did not have a drink and bottle of wine.The room was beautiful but the view was that of a parking lot and dumpster.With that being said I would definitely stay here again. Short walk to Broadway.

Exceptional

Good

Disliked: Very loud A/C, toggles on and off. The sink drain was partially clogged

Underwhelming, but valet staff was...

Liked: Location was amazing and the valet staff, especially Aaron & Ryan, were great!!!
Disliked: Bathroom was not completely clean. Hair all over floor and stains. I asked twice (phone and went down to front desk) for someone to come clean it and no one ever came.

Good

Liked: We’ve been here MANY times & always enjoy our stay!
Disliked: Seems like us being there so many times in the past few years, didn’t matter very much for a $500 night stay.

Nice, modern, value-for-money hotel with...

Liked: Staff was amazing. At arrival, we received a complimentary breakfast for the following morning as well as a room upgrade to a corner suite. All without asking. The front staff also offered to help with restaurant recommendations as well as making reservations. Very clean room and we had housekeeping come twice a day. The breakfast was nice and we enjoyed great service in the restaurant.
Disliked: Hotel is not in walking distance from Downtown - but Lyft/Uber is cheap an it just takes 5-10 minutes to get to Broadway

Superb