Hutchinson Island Hotel and Suites

Disliked: I attempted to check in at 3 pm - the lady at the counter advised me that my room was not yet ready and told me she would call me in less that 45 minutes. I did not receive a call. I drove back to the hotel over two hours later and asked if my room was ready and she said yes. I then asked her why I was not called and she told me she was too busy. Poor attitude on her behalf. I then requested a late check out for 1 pm - she had the audacity to tell me there was a $10.00 charge per hour after 11. Can you believe after checking my room in late she still has the 'you know what' to charge me for a late check out. Shame on you.

It was ok , the...

Liked: Location
Disliked: Poor maintenance of the facility

Good

Exceptional

WEover paid for what we...

Liked: breakfast was good, the room had no closet? we paid for ocean front and had a side veiw of it at 450.00 ithoght we were getting a ocean front room
Disliked: it was my wife s birthday and we thought we were getting a ocean front room NNNNNOT

Very good

Nice little place off the...

Liked: It was right on the water. That was nice. They had a decent size pool that was heated. And a whirlpool. That was cool
Disliked: The bed pillow smelled a bit mildewy. I had to put a towel over it so I wouldn't smell it. Just the truth. And the pool area looked a Little dated but the water was clean.

Exceptional

Exceptional

Liked: Staff was very polite and ungraded our room for my birthday celebration

Superb