Name: Humaniti Hotel Montreal Autograph Collection
Address: 340 De La Gauchetiere O, Montreal, QC
Telephone: (888) 608-6346
Rating: 4.5

Humaniti Hotel Montreal Autograph Collection Guest Reviews

Overall Average Score:

Excellent (4.45 out of 5)

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Good

Liked: Location, modern, friendly and helpful staff, nice sized room
Disliked: Waits for elevator. Only two available which might have been enough for guests, but with non guests going to the outside facilities on the 9th floor there often were delays. Not one drawer in room so had to store most clothes in suitcases, but there was a closet to hang some items.

Unfortunately, the service at this...

Superb

Liked: Both sides of dining room had good views. Servers of coffee could have been more frequent! And bananas would have been great but the yogurt bowl was delicious!

We loved the location. Close...

Liked: The location, cleanness, bright and modern

Exceptional

Pleasant

Very good

Pleasant

Liked: Nice room, comfy bed, good location
Disliked: Unfortunately there are much better options all very near the same location for considerably less. So in terms of value it’s not really up there.

Lovely hotel, but management and...

Liked: I am a Marriot Bonvoy member. While the Valet service and staff were professional and excellent, the rest of the staff were not. The Front Desk staff were underwhelming to hostile and the dining options insufficient for our needs. Impossible to get meals at off times, the restaurant closed at 10 on a Friday evening--is this a destination or not? And when we tried to get a late night drink before 12 noon, they claimed to be closed while people were drinking inside. I have stayed at other Autographs in the US where the service met or exceeded expectations. Unfortunately the Humaniti Montreal operates more like a 3 star, even though the property is beautiful and central. For that reason it is overpriced. I would rather pay slightly more for Hotel Birks or Fairmont-QE where the service is excellent at all times and in all areas of the hotel.
Disliked: Front Desk staff is rude and unhelpful.