Hugo & Carters Backpackers & Motel

Not Happy This Time Round

Liked: Staff and location
Disliked: This time round the occupants who stayed there over this period, were very disrespectful and left kitchen messy and dirty.Far cry from previous visits.Toilets had no toilet paper

Exceptional

Exceptional

Liked: Liked
Disliked: Liked

Superb

Disappointing

Poor

Exceptional

Very good

Liked: Easy check-in even after hours, they were proactive in letting us know where the key would be when we turned up. The place is very tidy, our beds were beautifully made and for the price and the fact we were only there to sleep it was great and would stay again. Only minor critiques.
Disliked: They need a number listed in the room for concerns/emergencies, there were people in a car outside our room from the moment we got there (at 4pm) until we got back from being out at dinner (around 10) which seemed very odd. We didn't know if they had a room or if they were planning to stay in their car overnight and it was weird enough that we slept with all the windows closed a. From their noise, b. Safety, which meant it was a hot sleep overnight as no AC and the fan could only do so much. Did need a dust on little ledges around the place. Could do with a mini face-lift with some things like discoloration of grout on the sinks and more attention to details like white paint brush marks on black fixtures, latches on the windows so you could feel safe but still let air in, the blind need some TLC, upgraded showers, flannels provided and our soap dispenser lid kept falling off. Just those little things that make it feel in person as modern as the photos. If you're after a soft bed I suggest booking their motel option which looked like it had more hotel-like beds. We had a studio and the beds were hard. Other than that if you're just after a tidy and cheap place to stay it fits that brief well. We would stay again.

Very good