Stayed only one night (attended a concert), and was quite impressed. Friendly, helpful staff; top notch, speciality cocktails; mezzanine and roof top seating areas for lounging including a roof top bar with fantastic views of Memphis and the Mighty Mississippi. Impressive and delicious late night room service menu. Walking distance to most attractions, including Mud Island and Beale Street. Room and amenities far exceeded expectations (King Suite). Very nice iPod stereo. Flat screen TV integrated with iPod as well. Highly recommend, especially if it comes discounted, but still worth it at full price.

Liked: King Suite; amenities; lobby; bar; mezzanine; roof top.
Disliked: Nothing.

Exceptional

Disappointing

Exceptional

Liked: Everything
Disliked: Everything was good but the bartender on the hu roof was rude

Very good

Liked: Location was great. Staff who checked us in Friday was great. She was very nice and informative. She was there all weekend always greeted us. She was there the whole weekend. Sorry I don?t remember her name. She was young.
Disliked: The valet Friday was great. Saturday it was horrible. Long waits.

Exceptional

Liked: Everything!! Amazing! Planning another trip

Exceptional

Liked: Everything was perfect to the staff to the hotel definitely a 5 star hotel

Exceptional

Liked: Great location, professional and friendly staff
Disliked: no concerns

A very pleasant stay.

Liked: Hu was conveniently located to downtown Memphis and fine dining. The staff was welcoming and helpful. The room was comfortable and clean.
Disliked: Coffee service without cost. The coffee bar wasn?t operable. $3 for a cup of hotel coffee was a bit silly.

Exceptional