HS HOTSSON Smart Chapala Guest Reviews
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Juan Sat, 28 June 2025
Exceptional
Liked: Greatest
Disliked: No
Julian Fri, 23 May 2025
Disappointing
Liked: Front desk Jossline was very professional
Disliked: First day just one towel, second day no coffee in the room no water can't shower the third day no water power went off for hours. Can't shower I left to the airport with no shower felt like shhhh
Julian Tue, 20 May 2025
Pleasant
Liked: Front desk Josselin was a professional person
Disliked: Well first day we realized it was a only one towel second day we tray to shower it was no water when we got a water back it was only superior water third night power when off and again no water I ended not take a shower it all and when to the airport I will never going back to the hotel again
Leira Mon, 19 May 2025
Superb
Dr. Sun, 4 May 2025
Passable
Liked: Rooms are cleanParking available
Disliked: The swimming pool is very dirtyThe bed pillows are not hotel pillowsStaff do not speak other than SpanishNo lunch or dinner available at the restaurant and on weekdays breakfast is very limited
Hurtado Sat, 19 April 2025
Exceptional
Mariel Sun, 30 March 2025
Exceptional
Bryan Sat, 29 March 2025
Superb
Brenda Tue, 25 March 2025
Loved the attentive and personal...
Liked: Staff exceptional. Manager very attentive. Views from the balcony of the restaurant very picturesque and beautiful
Disliked: No Wifi connection in the room.
Debbie Tue, 18 March 2025
Good location, nice rooms but...
Liked: Location was good Room was spaciousShower was amazing
Disliked: Service - it was really bad We were out all day, got back to the room at 8pm and housekeeping still hadn’t been, we had to request this at reception.Went to the restaurant so housekeeping could pass by the room and waited 35 mins to get my drink!