HS HOTSSON Smart Acapulco Guest Reviews
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Ziania Tue, 8 July 2025
Very good
Bernie Wed, 25 June 2025
Exceptional
Dávalos Mon, 16 June 2025
Superb
Diego Tue, 10 June 2025
Exceptional
Brenda Wed, 4 June 2025
It was great and i...
Liked: Everything was spectacular
Disliked: No complaints or improvements needed
Maurice Sun, 25 May 2025
I would prefer a smaller...
Liked: The amazing location with beach access and view from my 23rd floor! Walkable to restaurants and shops
Disliked: Extremely busy hotel with loud local clientele!…
Amanda Sun, 11 May 2025
Very good
Marlon Sat, 3 May 2025
Exceptional
Cici Fri, 25 April 2025
Exceptional
Liked: Always we stay here at Hotsson Im Acapulco it's just walk to beach out back across sand. It's staff is exceptional mostly. Very helpful valets, he brings luggage to room and will bring ice to you because machine was broken but they fixed it that Very night. Ac is great but had no extra blanket use to but we made do because they still fixing from the very bad hurricane, no phone in rooms they wasn't done yet. Our room was king bed with sofa ocean view but was a side room ocean to right but veiw was still exceptional. 11th floor.
Disliked: No phone in room and ice machine out but still was exceptional
James Fri, 25 April 2025
Superb
Liked: Clean and comfortable. Excellent staff. Good food selection at the buffet.
Disliked: Rooms lacked a main light, so were a bit dark. The hotel is still in the process of opening after the hurricane, but more than enough facilities for the number of guests.