HS HOTSSON Smart Acapulco

Exceptional

Liked: Always we stay here at Hotsson Im Acapulco it's just walk to beach out back across sand. It's staff is exceptional mostly. Very helpful valets, he brings luggage to room and will bring ice to you because machine was broken but they fixed it that Very night. Ac is great but had no extra blanket use to but we made do because they still fixing from the very bad hurricane, no phone in rooms they wasn't done yet. Our room was king bed with sofa ocean view but was a side room ocean to right but veiw was still exceptional. 11th floor.
Disliked: No phone in room and ice machine out but still was exceptional

Superb

Liked: Clean and comfortable. Excellent staff. Good food selection at the buffet.
Disliked: Rooms lacked a main light, so were a bit dark. The hotel is still in the process of opening after the hurricane, but more than enough facilities for the number of guests.

Superb

Disappointing

Disliked: The food was horrible! The burgers were made with meat from aurrera

Good

Fantastic location. Clean hotel. Great...

Liked: Great room and very comfortable. Great staff and very clean facilities

Very good

Liked: The pools,

Great stay!

Liked: The property is in a great location, on the beach. The staff were attentive and very friendly. The beds and pillows were very comfortable offering a good night’s sleep.
Disliked: Adding a small fridge in the room would be great.

Very good