Howard Johnson by Wyndham Pigeon Forge Guest Reviews
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Write a review
Ratliff Fri, 25 July 2025
Bad
Liked: The pool
Disliked: The fact that i couldn't get back in my room & all my stuff was in the room. And the front desk clerk was very rude. I would like for someone in tbe corporate office to contact me!! Im very disappointed & feel like i need to be compensate for my trouble!
Amber Thu, 24 July 2025
Absolutely awful
Liked: The one and only thing that I could like from this place was, I was able to watch the sunrise with my husband and it was beautiful
Disliked: For starters of staff were awful they could not explain anything. They were rude. Our room was filthy and disgusting, but due to the staff already being rude, we just dealt with it. We even bought our own broom and dust pan to sweep up because housekeeping did not do anything we had to take our towels down to be clean. The pool was so green you could not see the floor of it and the small bleach was ridiculous. Ending in the staff was absolutely horrible. I have never had a hotel as horrible as this.
Corey Thu, 24 July 2025
Pleasant
David Thu, 24 July 2025
It over all was nice....
Liked: Cleanliness
Disliked: Rude and very unhelpful
Lack Thu, 24 July 2025
Never again
Liked: Nothing
Disliked: Really nasty place.
Dustin Thu, 24 July 2025
Very poor
Liked: Didn't see any bugs
Disliked: Filthy all over, no bugs on the beds but also no bug protectors being used either. Pool was nasty. Hotel was out of pillows, TV wouldn't work nor the wifi. No washcloths in the room, and no breakfast although it was supposed to be included with stay. Staff would not assist in any way.
Michelle Wed, 23 July 2025
Passable
Liked: Staff was nice pool was nice
Disliked: The first room they had us in the door broke they then put us in diffrent room and didnt have enougg pillows for everyone and not enough towles we made do but that was a bummer but they were very nice they rest of the stay was nice
Anonymous Wed, 23 July 2025
Overall the stay was pleasant...
Liked: The location was good, rooms spacious and comfortable enough. Everything in the room worked.
Disliked: The parking is very tight, there were only one towel and washcloth in our double room, and no blanket on the beds in one room, only sheets. And the breakfast was coffee and packaged snack bars.
Jessica Tue, 22 July 2025
Great location, but that's it...
Liked: Close to everything in pigeon forge
Disliked: The refrigerator and microwave didn't work, no coffee maker, missing a smoke detector, holes in the wall, water damage, trash all over the balcony
Wendy Tue, 22 July 2025
Do not stay here
Liked: On your site it lists that each room has a coffee pot, iron, there wasn't. WE asked for one and was informed they didn't have any. Then he told us there was coffee 24hours a day ,it was never coffee nor any kind of breakfast even tho your site said it was. The pools were so filthy with trash everywhere. We also asked for a ice bucket and was told they didn't have any. We were told that there was drink machines, there was machines but they were totally empty. If we wanted clean towels for the next day we had to take ours to the office and then when they were finished washing and drying we could get them back. The guy we talked to was rude and stayed on his cell phone while we were trying to talk to him, he was unconcerned. There was bugs in room 116 and the commode was broken but we fixed it. I will never stay there again. We were also charged a $ 75.00 deposit for each room for any damage we may cause. What a joke . We will see if they return that money.
Disliked: See above