We had a great stay at HoJo, Pasadena. We were running the Pasadena half marathon and the hotel provided us with free bottled water, extended breakfast house and extended our checkout. Location is great - walking distance to yummy restaurants. Staff was very friendly.

Liked: Location; staff.

Very good

Superb

Liked: I received a free upgrade and the room I had was spacious and very confortable, breakfast is basic, the rest is excellent apart from WiFI (see below)
Disliked: 1) WiFi slow and faulty (I had to use my cell as hotspot) 2) I had a misunderstanding with the evening lady at reception (not the morning lady) however later clarified and solved by the manager, my congratulations and hope to see you all again in the future

Great stay, caution: no breakfast...

Liked: Room was clean, staff was friendly, location is great!
Disliked: No breakfast! its during the COVID19 so I understand, but it should be mentioned by the Booking.com.

Place was quiet and comdortable...

Liked: Didnt have any breakfast i liked the comfort but i still havent got my 250$ deposit back

Exceptional

My cousin and I never...

Disliked: Receptionist. Receptionist was extremely rude. She cut every question I had off before it left my mouth. Many people were turned away because you can pay with a debit card online but when you get there there is a credit card only policy. So about 4 families were turned away. Her attitude sucked and made me never want to stay there when I visit California.

It was better than I...

Liked: It was cleaner than I expected it to be and the staff was friendly upon my early morning arrival.
Disliked: The carpet didn't feel amazingly clean but I didn't expect that. Had to wear my sandals around the room.

Exceptional

could not understand the asian...

Liked: bathroom shower was grand
Disliked: smelly carpets alarming for covid 19 concerns