Howard Johnson by Wyndham Pasadena Guest Reviews
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Sabrina, Pasadena, visiting Pasadena City College
We had a great stay at HoJo, Pasadena. We were running the Pasadena half marathon and the hotel provided us with free bottled water, extended breakfast house and extended our checkout. Location is great - walking distance to yummy restaurants. Staff was very friendly.
Liked: Location; staff.
William Fri, 13 June 2025
Nice, comfortable stay
Liked: Great location. Very helpful staff.
Disliked: All was good
Kristen Wed, 11 June 2025
Exceptional
Willie Tue, 10 June 2025
Good
Liked: Great
Disliked: EVERYTHING IS COOL
Cliff Mon, 9 June 2025
Very good
Liked: excellent
Disliked: nothing
Juliana Sun, 8 June 2025
Very good
Anonymous Sat, 7 June 2025
Very poor
Gray Thu, 5 June 2025
Superb
Robert Thu, 5 June 2025
Very good
Edna Wed, 4 June 2025
Exceptional
Liked: They were very accommodating was there due to the Eaton Canyon fire! Loss our home!!
Iván Tue, 3 June 2025
Disastrous
Liked: Absolutely nothing.
Disliked: The hotel didn't honor my reservation due to a payment problem between booking.com and the property. The lady on the phone didn't even offer an alternative or a solution, she acted as if it was my fault and didn't cancel the reservation properly so I couldn't get reimbursed as I had the right to. I had to deal on my own with another reservation for that night.Messages through booking.com were replied by a bot, so I could get no accurate information from anyone.My worst experience ever with a hotel staff!!!!! They have absolutely no training in customer service or hospitality.