Howard Johnson by Wyndham New Braunfels

Passable

Older hotel but very clean...

Liked: It was reasonably priced and in a good location
Disliked: No where to put luggage and the air conditioner froze up easy fix put it on fan to clear the ice

Good stay

Liked: Convenient and clean

Exceptional

It was my worst experience...

Liked: Booking.com showed it as 7.0 rating out of 10. It was a really trashy place. The young girl at front desk was pleasant but New Braunfels was 90 degrees and in the room it was 80 degrees. I reserved for an air conditioned room. I turned the air on and an hour passed and it still wasn’t cold. The bathroom was dirty. The employee offered me another room and it was 90 degrees also. It had a bad smell in room and got it was impossible to tolerate. My husband’s allergies started acting up and after an hour I told employee I need a refund and there was no way I would stay there. We didn’t last more than an hour and the owner kept $60 from my payment. That is ridiculous because they posted something the hotel doesn’t provide. You need to be aware of what is posting on your site I definitely won’t trust it. What can I do to get my total refund? He only refunded $359 after all the inconvenience how dare he keep my money.
Disliked: From the beginning stop telling lies about what the hotel looks like and provides. Also the bed was holding up a mattress with a steel stick and I banged my ankle that is very dangerous. It smells and not air conditioned as promised. Worst experience ever. It took me another 2 hours to find somewhere to stay. Imagine if I didn’t have money to rent another decent room to sleep in. I will let my traveling nurses that booking.com is not to be trusted.

Bad

Pleasant

Exceptional

Very good

Liked: Clean
Disliked: The price