Very clean, spacious and comfortable room. Would not hesitate staying there again.

Liked: Close to everything

Exceptional

Very good

Liked: Clean and quiet
Disliked: Nothing

Exceptional

Liked: The staff was very friendly, i got here early and the got me a room early. Surroundings are good
Disliked: N/A

Very good

Our "go to", we always...

Liked: This was not our first stay, and we will be back ( I travel with 2 teenagers). Location is awesome, right across the road from Old Mystic Village, and 10 min ride from the center of town, 25 min away from RI beach. This place has great soundproof. We love that the pool is open until 11pm. There is no breakfast available in the hotel, but they are next door to the diner and Friendly's, and there is a great place serving breakfast in the Old Village as well.
Disliked: Check in/out time. Most places we travel to allow for 1-2pm check in, 11 check out. Not the deal-breaker, but it would be nice to have more time, especially on the morning of the departure. Hint, hint ;)

Great value.

Liked: The staff was excellent. Friendly, helpful and curious.

Very good

Liked: The staff were very nice & comfy room.
Disliked: Thin walls & room smelled a bit off.

Superb

Liked: The hotel wasn't fancy, but it was comfortable and convenient. I would happily stay there again.

Customer Request

Liked: One thing that I liked about the property was the location. Another thing I liked was the indoor pool.
Disliked: I did not like how unwilling the staff was with a request I made. Although I booked my hotel well in advance, I did not arrive until approximately 7:30PM. Upon my arrival, I asked the desk staff if I would be able to check out late. She politely informed me that it would be best to ask in the morning. In the morning I did ask the desk staff if I would be allowed to check out a little later? She informed me that they do not normally allow such requests. I then asked if there was a manager I could speak with? The desk staff said she could ask, however, the latest would be 11:30AM. I agreed and felt this request was not unreasonable. However, at exactly 11:30 AM a knock was heard on the door. When I opened the door I immediately stated I would be leaving in two minutes. He repeated my comment and turned away. Again, I do not believe my request was unreasonable and feel the staff could have been a bit more flexible. After all, check-in is at 4:00PM. As you are aware, this is a total of 19 hours of usable time and a request such as mine could have surely been accommodated. After all, I was not renting the room by the hour. Respectfully, Michael J. Simpson