Howard Johnson by Wyndham Lenox Guest Reviews
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BB
Gross rooms; way overpriced - should be $75.00 a night, not $230.00.
Liked: Not much.
Disliked: The room.
Lidy Mon, 30 June 2025
Disgusting.
Liked: Breakfast did not exist. The room was very dirty. There were hairs all over the bathroom. The bathroom floor, under the vanity was filthy. The furniture, especially the chairs were filthy with stains. The phone was so dirty, we could not touch it. In other words, we did not like anything.
Disliked: See the above. We will never be back.
Erin Sat, 28 June 2025
It was not the best...
Liked: It looked like it had a nice pool but it was closed. Location was convenient
Disliked: It smelled like a smoking room and was kind of run down. Curtain didn’t close all the way
Anonymous Fri, 27 June 2025
Great for the price
Liked: Linens were clean sink/toilet/bathtub were clean, bed was comfy, convenient location. A/c worked perfectly, which was necessary given the 90+ temperatures. Great price for the location.
Disliked: Was it the most clean place ever? No, but it's the cheapest hotel in the area and the most important things were clean (sheets, towels/sink/toilet/bathtub) so that's what matters. Floors weren't clean in the corners, cigarette burns on the duvet, but I didn't care about either of those things.
Robert Thu, 26 June 2025
Superb
Gonet Wed, 25 June 2025
Very good
Anonymous Mon, 23 June 2025
A pleasant surprise for a...
Liked: Convenient (by car) Lenox location on Pittsfield line. Good size room, 2 queen beds, dining table, desk, dresser, fridge, microwave, coffee, desk chair, 3 plush chairs. Modest continental breakfast which staff was willing to replenish as needed.Mid-size pool was clean, very refreshing.Decor updated and clean, generally good condition. Attentive staff who were responsive to requests.Short drive to excellent supermarket, various restaurants, other stores. Met a lot of other friendly people in for weekend arts events who were pleased to find the place.
Disliked: No elevator, so be sure to ask for 1st floor room if you don't want to deal with stairs.A couple minor maintenance items (alarm clock not working, loose toilet seat) about which desk was very responsive.
Anonymous Mon, 23 June 2025
Our booked hotel was subpar...
Liked: Staff was friendly and very accomodating when we asked for extra pillows and towels. Fresh coffee in lobby was appreciated. Pool was clean and inviting. Breakfast was fine. Room was a pretty good value.
Disliked: Carpet seemed to be damp. Hair dryer plug was bent and unusable. I forgot to tell management before we left about this. The bedding could have been nicer, sheets, pillows, blankets, but it was adequate.
Jefferson Thu, 12 June 2025
Superb
Anonymous Tue, 10 June 2025
The location was great, but...
Liked: The breakfast was very limited. The location was excellent.
Disliked: The breakfast and the level of hotel housekeeping. The television service was difficult to use and inadequate.
Hammerle Sat, 7 June 2025
Exceptional
Liked: Everything was great
Disliked: Nothing