This was a very disappointing...

Liked: There wasn't a breakfast at all to rate. Not even a grab and go brown paper bags.
Disliked: Uncleanliness of both rooms, pool was green, roaches in rooms and blood stains on sheets, dirty towels from previous guests, beer cans in closet from previous guests, hair pins all over the floor from previous guests, trash in bathroom behind door from previous guests. We only booked with this property because the advertising of the pool and nice rooms pics online and felt that it was a nice place to celebrate my son's 17th bday. Upon our late evening arrival and after check in we were told that the pool was closed. After seeing the green color of the pool water we saw why. Upon finding the rest of the things I immediately went down and spoke to night auditor about the issues. She offered to switch our rooms but I was already convinced that those rooms wouldn't be any different. Not only that but it was 5am and my 2 little ones had just dozed off, and having to drag them to another room just to go through the same thing would've been even more horrific. I waited until morning to speak to manager Yolanda Rudison and show her pics. She didn't seem to surprised by issues and offered to give me $32 back

Bad

Poor

Disliked: When you flush the toilet, it leaked real bad all on the floor in the bathroom and in the room where the vanity is located. The room had a stale Oder.

FRONT DESK EMPLOYEES GREAT SERVICE

Liked: The front desk staff was super helpful and gave me no problems whatsoever. I am not dissatisfied at all. Both night and morning individuals at front desk were great at their job and I appreciate the good customer service and will stay here for the remainder of my time in the city and will return when needed

Exceptional

I will never stay there...

Liked: It was an horrible experience I would never recommend or every go back myself.
Disliked: No free access to my room My room was very smoky and I had a non-smoking room. A very great disturbance of a male yelling and screaming and cursing trying to get into another room. Prostitution taking place. No social distancing....etc.

Disappointing

Good

Passable

Liked: The pool was open but the water was dirty and greeb