Name: Howard Johnson by Wyndham Galveston
Address: 8216 Harbor Side Drive, Galveston, TX
Telephone: (888) 406-7656

Very poor experience, Dirty room,...

Liked: Nothing
Disliked: Extremely bad experience during the stay. The tables, chairs, cabinets and light fixtures were rusted and/or peeling paint. The room was not clean and one of the sheets had cigarette burn holes. The overall place was looking unclean and dirty. The ironing table and the fixture and clothes rack were rusted and dirty. The sink had cracks on the basin. The bath tub was very slippery and was a safety hazard.While booking the room the listing said "Cribs are available", however during check in the person at the front desk said there is only crib available and it is being used in one of the rooms - they were not sure which one. The attitude was very dismissive and disrespectful. Even though we mentioned as 3 adults and 1 child, the hotel only provided on 1 bathing soap and only couple of bath towels. Overall the experience was very poor for the ~$150 that we spent on this room. Will never ever recommend or stay in a Howard Johnson hotel any more.

Overall, it is okay for...

Liked: The location and price were appropriate. Staff were nice, helpful and friendly. The complimentary breakfast was appropriate for the price and overall quality.
Disliked: The cleanliness of the room was my biggest concern. My guest and I decided to leave a day early due to the cleanliness of the room. The bathroom walls had stains dripping down including a marked handprint and dripping of a yellow color; it was very noticeable. There seemed to be what I can only assume to be public hairs stuck to the bathroom door and around the toilet. There were some crumbs on the bedsheet that were observable when you put your head down. The shower curtain was also dirty and had some stains or marks that could have been washed or the curtain could have been replaced. The location was not that bad with the exception that there is a gas station and truck rest stop a few feet from the Inn and the parking lot. I think this could compromise the safety of guests, especially if staying with children.

Pleasant

clean rooms, friendly staff

Liked: Very clean, safe area. Kind workers.
Disliked: Nothing

It sucked and I will...

Liked: Nothing
Disliked: There were roaches and I am still trying to get the charges removed from my card. I had paid for a full week and would have left that first evening but I left after one night and was still charged for the entire week l.