Howard Johnson by Wyndham Downtown Kamloops

Pleasant

Disappointing two-night stay!

Liked: Location and free parking
Disliked: The room lacked a closet and hangers, kitchen utensils and dishes, cups, plates. They need to provide better and, if requested, more pillows to make up for their inadequate and flat pillows, and to provide a safe in the room, as well as an ironing board and iron. They need to repair the drawer of the nightstand (didn’t close properly), the toilet seat needs tightening, a lampshade was cracked on inside, and their air conditioner unit shouldn’t be located underneath the table (hard to access). The tv didn’t work unless you turned it on manually (without the remote) and the tv volume couldn’t be adjusted.The continental breakfast could be improved by adding hard boiled eggs, muffins and fruit juices.

Bad

Liked: Nothing
Disliked: Old room with roof looking like there was a leak not fixed Bath tub and sink were looking due to be changed Room was not fully cleanTv did not work and no one came to fix itLocation was bad.

Disappointing

Not what I expected from...

Liked: Location
Disliked: Simple breakfast

One star

Liked: Nothing really
Disliked: Old facility. Everything looks dirty. Bathroom had shower had and faucet, but there was no switch from faucet to shower. Overall, it was a dump.

We have trusted Booking.com for...

Liked: We chose this hotel for it's location, it was close to to the medical services we were accessing.
Disliked: This motel was comparable in price to another motel on this street we had stayed at once before. That motel was an older building as well, but the difference in the cleanliness and room set up was vast. This room had dirty walls, it stunk of unclean carpets, the peculiar area that seemed to have at one time been a kitchenette still had a dirty stove and a sink in it, but nothing else that would have been usable if someone had wanted a kitchenette, which we did not ask for, then had the bathroom sink on one end of the same counter. The bathroom was old, dirty and had had bad fixes to the damage that had happened over the years to the bathtub, the toilet seat wasn't even secure. The air conditioner was under a desk and couldn't be reached to make adjustments except by crawling under the desk, the curtains were old and falling off the rods, no attempt to re hook the hanging places made, lamp shades were cracked and falling apart, the lighting was poor, the lamps that lit the main space were all low wattage and there were no lamps near the beds. The entry door showed daylight all around it, the extra door lock didn't engage properly and the whole knob and lock plate had had caulking around it that had shrunk and come loose, you could see daylight through it. The bed linens were clean enough, but only two thin pillows on each bed, and the mattresses felt old and lumpy. When my husband left to go to the hospital for his appointment, he came back up to the room and told me to stay in the room, not to go out for the evening walk I had intended, because there was a homeless fellow sitting on the stairs below blocking the bottom step with his belongings and shooting up drugs, so he didn't think it was perhaps safe to go out. This place either needs a total renovation, or should be torn down.

Good quality and low price

Liked: I liked the price and the service. The breakfast was very good for the price of the stay.

Very poor

Disliked: It was the worst hotel I ever stayed in. Old scratched furniture, broken bed “fixed” with a piece of wood, broken light switch, ancient AC decorated with tape, no hand towels, no face cloths, only two bath towels for the room with two queen size beds (two adults and two kids), a bug walking on the wall, dirty floor and doors, but the worst was smell of stinky socks and smokes. If my kids were not so tired after whole day of driving, I would definitely leave that terrible place even in the middle of the night we checked in.I will try to forget that experience, hope never see anything like that.