Howard Johnson by Wyndham Amherst Hadley

Liked: The beds were so comfy!
Disliked: The breakfast

Overall was ok.

Liked: General service was ok.
Disliked: Next to a busy road, so kind of noisy, and far from UMass campus and no real public transportation.

Exceptional

tired but clean convenient hotel

Liked: unfortunately, there aren’t many hotels in the area so our choices are limited. We’ve stayed here several times and I honestly believe it has not been updated since 1978 so you’re getting 50 years of “aromas…” Everything needs to be updated or at leAst a refresh; the plumbing, the baths, the bedding, the curtains, the carpets…but the staff is friendly. The location is perfect, it was clean and it’s convenient. And the parking lot has also not been re-paved in a long time. We almost lost a tire.

Good

Liked: Good bed
Disliked: Needs upgrade

Disappointing

Avoid staying here if you...

Liked: The hotel is very run down, looks way worse in reality than pictures. To say it’s a budget hotel, is to do a disservice to the word budget! The rooms have paint peeling off the ceilings and we had to move rooms twice to get a room with functioning aircon/heating! The hallways were very dirty, rooms dusty and bathroom not very clean. Only positives were bed was ok, clean linen and staff were good, really tried to help with the challenges but powerless to solve.

Good

Overall it was ok, location...

Liked: Breakfast was good, beds in the room are good. Helpful staff.
Disliked: Room ambiance was OK, but could have been better. Lamp shades & bathroom fixtures are all worn out / very old.

Pleasant