Houston Marriott West Loop by The Galleria Guest Reviews
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Sarah Wed, 23 July 2025
Exceptional
Julian Mon, 14 July 2025
Very good
Thompson Mon, 7 July 2025
Exceptional
Nicolas Tue, 1 July 2025
I didn't enjoy it and...
Liked: Breakfast is OK
Disliked: Staff is extremely poor service level.Construction works were very annoying, and no accommodation was made or even Bonvoy points offered to make it up (they offered me earplugs). Not to mention that nothing was mentioned when I booked the room.Also, someone left a gift for me at the front desk, but they were unable to locate it.
Natara Mon, 2 June 2025
Exceptional
Anonymous Wed, 28 May 2025
Everything went fine
Liked: Customer service
Disliked: I have not received my $100 deposit back.
Beatriz Thu, 1 May 2025
Good location helpful staff
Liked: Location.
Disliked: Pillows ALL where too soft
Scooph Tue, 29 April 2025
Overall a decent hotel, if...
Liked: I have stayed here last two visits to Houston and hotel is clean and staff was pleasant. Room was very spacious and bed was soft and comfy. Location of hotel was right near highway and not far from downtown. Breakfast buffet was good.
Disliked: There is no free parking. Its about $26 per day to park in their garage. Pool was out of service as they were using it to store mattresses and desks, which was a disappointment. My room was next to elevator and they were up early doing maintenance which was aggravating.
Patricia Mon, 28 April 2025
Very good
Marisol Fri, 7 March 2025
Very good