Houston Marriott Sugar Land Guest Reviews
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1.8 miles from Sugar Land centre |
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John, Sour Lake, visiting Smart Financial Centre at Sugar Land Tue, 1 January 2019
Courteous staff. Within walking distance to a variety of businesses.
Natali Thu, 28 March 2024
Very good
Katherine Tue, 26 March 2024
The staff was very accommodating...
Liked: Location
Disliked: We were unaware at check-in that many of the floors were under construction. Especially the floor right above the first room that I got.
Stanley Tue, 26 March 2024
Superb
Ali Sun, 17 March 2024
Nice
Liked: The location
Disliked: Nothing
Simon Mon, 11 March 2024
Location is great and maintenance...
Liked: Location was lovely in Sugar Land and free car parking attached / next door Staff at breakfast were professional, polite and lovely.
Disliked: They were doing building work We had no room safe, so 2 polite maintenance men brought one to the room but it was locked so could not use it unfortunately. Asked reception if could find out number to unlock it, was given a 3 digit code but it needs 4 numbers ???Required a wake up call on last night as was a change due to clocks changing an hour but call did not happen?
Scott Wed, 6 March 2024
disappointing.
Liked: location near the friends we were visiting.
Disliked: A host of detail issues. Tried to call the front desk and no answer. Terrible noise all day given the construction with no prior notice when booking. Took FOREVER to get our vehicle from valet on Saturday evening. Big event going on and clearly understaffed at the valet AND they had "misplaced" the vehicle....who does that?? Left out empty tissue box and toilet roll to ensure these were replaced and they weren't. Didn't have tissue, toilet paper or coffee after the place had been cleaned. Not up to what we expected or what we have experienced in other Marriotts.
Narayanasamy Tue, 20 February 2024
Very good
Tom Sun, 18 February 2024
Not great, breakfast bad, staff...
Liked: Property location is good
Disliked: The staff were rude. Upon checkout, we were skipped multiple times and had to wait a long time. Once we got to the desk the lady was rude and sarcastic. All I wanted to do was to checkout and make my flight.
Dlopez2005 Sun, 21 January 2024
Pleasant
Liked: Everything about the location.
Disliked: I didn't get my King size room.
Christy Sun, 21 January 2024
Very poor
Liked: Location
Disliked: Rude staff. Filthy bedding and room. Mold on the walls. We didn’t stay. We were then charged twice for the room.