The Hourglass Hotel Ascend Hotel Collection Guest Reviews
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Write a review
Averydawn Wed, 2 July 2025
Exceptional
Liked: Staff team is friendly. No egos and attitudes.
Disliked: Water luke warm
Hector Thu, 26 June 2025
The happiest stay
Liked: I liked everything about the hotel... employees very friendly and polite...hotel nice and clean...big beautiful pool...rooms with lot of space and clean....air conditioning worked really good kept my family and I Niiiice and cold....the breakfast was delicious and they serve a good amount of options to choose from...coffee was delicious...price very reasonable and affordable for everything you get....if I could I'll give 10 stars definitely 5 Stars and definitely going back soon...I'm very happy about it... highly recommend.... thank you
Helen Wed, 25 June 2025
Exceptional
Samantha Wed, 18 June 2025
Disappointing
Liked: The room was comfortable.
Disliked: Our room was by an exit so the door banged all night as guests came in. It said breakfast was included That wasn't breakfast,packets of cereal to microwave when all the milk had gone so couldn't even have a coffee, very disappointed as wasn't told this at check in.
Patel Tue, 17 June 2025
Very poor
Trusten Sat, 14 June 2025
Exceptional
Anonymous Tue, 10 June 2025
Exceptional
Liked: Fitness Room and Pool were great .
Angela Tue, 10 June 2025
Nice place for the price
Liked: Staff was great, room was clean and great location
Disliked: A/C did not work very well and common areas were hot.
Rita Tue, 10 June 2025
Exceptional
Brenda Sat, 7 June 2025
Exceptional