HoteLumiere at The Arch Guest Reviews
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1.3 miles from Saint Louis centre |
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Verified Hotel Guest Sun, 21 April 2024
Liked: Other then one staff member everyone else was incredible. Like the walking distance that it was to the arch. And the room I was in was designed well
Disliked: Not the cleanest place. From what one guy told me the pools been closed for some time now and no news of it opening soon. Also been to four star hotels and this does not come close. No restaurant in hotel, so need to leave hotel inorder to eat.
Frank Tue, 16 April 2024
Passable
Disliked: When you ask for housekeeping, you don't get it.
Latrice Sun, 14 April 2024
Good
Liked: Location
Disliked: Shower was dirty and leaked on the floor
Brune Sun, 14 April 2024
Superb
Alison Thu, 11 April 2024
Liked: Beautiful floor plan, great tv,s lighting, etc. Nice front desk staff.
Disliked: Sheets had not been changed (hair and dirt); called desk and got new sheets but had to change beds myself. Remote control didnt work, toilet had a leak and made noise.
Jack Sat, 6 April 2024
Exceptional
Mike Mon, 1 April 2024
Disappointing
Liked: Location
Disliked: A very long list. Only one of 4 elevators was working. The bar in the atetriam area was not open. The stairwells were dirty. Ice machines were only on even floors when there were hook ups for them on every floor. Many of the chairs in the atetriam were turn and junky looking.This hotel is part of the casino and none of the escalators were working only one of the people movers out of 4 were working in the casino area. This is just a start of the list. This shows as a rating of 4 but is more of a 2 rating.
Mark Mon, 1 April 2024
Superb
Liked: good location
Disliked: pillows were lumpy one pillow had a knot tied into the corner
Kevin Sat, 30 March 2024
This guest did not leave comments about this hotel.
Beth Fri, 29 March 2024
Liked: The location and cleanliness
Disliked: No