Hotel Zessa Santa Ana - a DoubleTree by Hilton Guest Reviews
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Adan G, San Diego, visiting The Observatory Orange County
Very beautiful and clean room. Staff very professional and friendly. Lots of restaurants and shops nearby; will definitely stay there again.
Liked: Clean.
German Fri, 11 July 2025
Exceptional
Jocelyn Wed, 9 July 2025
Exceptional
Olivia Tue, 8 July 2025
Great stay
Liked: Great location and clean. Initial check in with Front desk agent Jay was excellent he was very professional and polite. He made the check in process a breeze. I had the complete opposite experience over the phone on Sunday afternoon. The man who answered was very dismissive and condescending. He sounded like an older man. I wish I would have got his name. Very unprofessional
Disliked: Location
Nguyen Mon, 7 July 2025
Excellent experience!
Liked: Clean and comfortable facilities and room, met expectations in accordance with price. We would stay here again!
Disliked: None
Bradley Mon, 30 June 2025
Will be back
Liked: The design of the building was beautiful. The art on the wall was fun to look at and the rooms were super clean!
Disliked: The front desk at times didn’t have the most friendly approach when it came to answering questions
Mahtani Wed, 25 June 2025
Poor
Lindsey Fri, 30 May 2025
Superb
Olga Sun, 18 May 2025
Everything was so practical and...
Liked: I like the friendliness, cleanliness and the easiness to navigate my booking and check in .
Disliked: Everything was excellent
Monica Thu, 8 May 2025
Exceptional
Guzman Mon, 31 March 2025
Exceptional