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Hotel Zena a Viceroy Urban Retreat eeee - (855) 304-8562
Hotel Zena a Viceroy Urban Retreat, 1155 14th Street Northwest, Washington, DC -(855) 304-8562
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BOOK ONLINE OR CALL - (855) 304-8562
4.31
HOTEL RATING: 
EXCELLENT
4.31 out of 5 (91 Ratings)
0.4 miles from Washington centre
BOOK ONLINE OR CALL - (855) 304-8562
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Hotel Description
This eco-friendly Washington D.C. hotel boasts state-of-the-art amenities on-site dining and rooms with a flat-screen TV. It is 1.6 km from the White House. The rooftop pool at Hotel Zena a Viceroy Urban Retreat offers views of the city and a bar menu in the evening. Guests can take advantage of the hotel's 24-hour concierge services. The rooms studios and suites at Hotel Zena a Viceroy Urban Retreat offer a small refrigerator items and bed linens. The bathrooms feature a cocoon spiral shower and a bathrobe. The seasonal rooftop lounge serving small plates and cocktails is open during the summer months weather permitting. Hotel Zena a Viceroy Urban Retreat is 2 blocks from a subway station. The Washington Convention Center and Verizon Sports Center are within 1.6 km of this hotel.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
r
Pets Allowed
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
w
Non Smoking
q
Accessible
Other Amenities
` Pets Allowed
` Restaurant
` Swimming Pool
` Golf Course
` Meeting/Banquet Facilities
` Newspapers
` Valet Parking
` Room Service
` Safety Deposit Box
` VIP Room Facilities
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Shoeshine
` Bridal suite
` Billiards
` Heating
` Fax/photocopying
` Allergy-free room
` Private check-in/check-out
` Shared lounge/TV area
` Evening entertainment
` On-site parking
` outdoor pool
` Poolside bar
` poolside bar
` 24-hour security
` Concierge services
` Family Rooms
` Free Wi-Fi
` Game Room
` Heated pool
` Live entertainment
` Outdoor pool
` Sun Deck
` Daily Housekeeping
` poolside bar
` Convenience Store
` Happy Hour
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` Shops on site
` Board games/puzzles
` Indoor play area
` Children television networks
` Rooftop pool
` Pool with view
` Kids' pool
` Pool/beach towels
` Temporary art galleries
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` poolside bar
` Contactless check-in/out
` Audible alarm
` Express Check-in/Check-out

Hotel Zena a Viceroy Urban Retreat Guest Reviews

Overall Average Score: 
Excellent (4.31 out of 5)

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5

Exceptional - 5 out of 5

Synedra, San Francisco, visiting Hard Rock Cafe Washington Mon, 2 January 2017

The front was very welcoming and accommodating. I will definitely return.

Liked: The car wash style shower and the view.

3.5

Good - 3.5 out of 5

Zakari Thu, 16 September 2021

Good

2.5

Fair - 2.5 out of 5

Arkadiy Mon, 13 September 2021

Stay away, they apply mandatory...

Liked: good location, but not the beststylish roomstaff is friendly
Disliked: they slap a mandatory resort fee, and let you know only AFTER you book via Booking and refuse to waive it, AFTER you'd already booked a non-refundable room. The amenities are not even that great, nor would many people have time/desire to use them, especially in Covid times. So I consider this a scam and would never book with them again.Finally, the hotel is more "lets make it small, throw some art on the wall and call it a boutique" but in reality, I'd rather stay in a chain proper hotel next door for a similar price and actually get proper amenitiesAdditionally, the front desk is tiny and they seem to be understaffed

4.5

Wonderful - 4.5 out of 5

Tyrone Sun, 12 September 2021

See DC at your leisure!

Liked: Great location!I was able to walk everywhere (museums). The ads manager, Karen, was very helpful.She was also very kind, courteous and professional.
Disliked: Follow up on an issue I had would have been appreciated.

5

Exceptional - 5 out of 5

Amanda Sat, 11 September 2021

Exceptional

3.5

Good - 3.5 out of 5

Diane Fri, 10 September 2021

Moved from the Zena to...

Liked: Location, extremely customer friendly, clean
Disliked: Dark hallways, no trash can bags, no self serve ice

4.5

Wonderful - 4.5 out of 5

Deena Tue, 7 September 2021

Superb

4.5

Wonderful - 4.5 out of 5

Marie Mon, 6 September 2021

Superb

Liked: Location, amazing room design Very clean, friendly employees
Disliked: There was no hot water the week end we came Which made us shorten our stay a bit.

5

Exceptional - 5 out of 5

Carol Fri, 3 September 2021

Excellent base for my stay...

Liked: The fitness center was one of the best I have seen at a hotel. My only complaint is the Peloton bike has clip on pedals. Most people don't have special bike shoes for this type of pedal, and if they do they don't travel with them. Switch out the pedals for cage toe pedals so you can ride with regular sneakers. I actually booked this hotel because it had a Peloton bike though was unable to ride it. But the rest of the fitness center was great. Very clean. Lots of equipment, weight choices, even a boxing bag. Staff was so friendly and helpful and when you return from an outing they open the door and say welcome back. Small details but they make a big difference in the experience.
Disliked: See above about the Peloton bike. Was also disappointed that the rooftop bar was only open for reservations but that's no fault of the hotel. That's COVID.

5

Exceptional - 5 out of 5

Asena Tue, 31 August 2021

Exceptional

Liked: The woman power

4

Very Good - 4 out of 5

Daniel Mon, 30 August 2021

Very good

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Hotel Zena a Viceroy Urban Retreat 1155 14th Street Northwest, Washington, DC