Hotel Zena a Viceroy Urban Retreat Guest Reviews
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|0.4 miles from Washington centre|
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Synedra, San Francisco, visiting Hard Rock Cafe Washington Mon, 2 January 2017
The front was very welcoming and accommodating. I will definitely return.
Liked: The car wash style shower and the view.
Seiti Sun, 24 October 2021
Anonymous Thu, 21 October 2021
Leon Fri, 15 October 2021
Liked: Great location
Luke Wed, 13 October 2021
Liked: Very modern, new and high quality. Photos don?t make the justice how food the rooms are. Everything you need is here. Super lovely and helpful staff.
Disliked: I loved everything
Rosanna Mon, 11 October 2021
Great vibe, location and decor
Liked: I loved the feminist influence and decor. Very unique art pieces. Great location.
Disliked: I wish there were breakfast options available. My bathroom was not cleaned upon arrival. I did the let the front desk know and she sent someone to clean as soon as we left the room for the morning.
Andres Sun, 10 October 2021
Robert Thu, 7 October 2021
It was a pleasant stay...
Liked: Got a King Size Bed on the Circle Side of the Hotel. The bed, TV, shower and closet space was very good. The Staff was very nice and helpful.
Disliked: I had requested an upgrade that was offer to me a few days before I arrived for a Suite Space on the Circle Side that would have had more room. We didn't get that and I may have been charged extra for that upgrade but can't tell looking at the bill. The room we stayed in lacked enough space in the bathroom, could have more hooks on the bathroom wall to hang wet towels and the counter space is limited. There was no hair dryer. The coffee service should use reusable cups not paper cups that are too small. Extra coffee and creamers were not provided or refilled. The roof bar/pool was closed far too early in the season and should stay open until late October. This was my second stay and we still did not get to us the roof top bar and pool. The first time the hotel failed to tell us that reservations are needed by hotel guests to have drinks on the roof top even as a guest. The guests should not have to compete with the public for space on the roof. The hotel should inform guest when you book to reserve space if the roof bar is open.
Cengiz Tue, 5 October 2021
Disliked: Pillows too thick for comfortable sleep.Light switches: A few didn't work. A couple turned on and off without us touching anything. Probably poor wiring or system.
Malcolm Thu, 30 September 2021
Webb Thu, 30 September 2021
Liked: It was very much girl empowerment! Perfect for a solo or girls trip. Loved the hotel. Clean and goodFront desk service