Hotel Zena Washington DC Guest Reviews
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Synedra, San Francisco, visiting Hard Rock Cafe Washington Mon, 2 January 2017
The front was very welcoming and accommodating. I will definitely return.
Liked: The car wash style shower and the view.
Ellen Tue, 6 May 2025
Passable
Liked: Close to Smithsonian and DuPont Circle - easy walk
Disliked: Staff overwhelmed and distracted
Zoe Mon, 5 May 2025
Upsell, upsell, upsell.
Liked: Good water pressure, complimentary water, coffee, and tea with a kuerig in the room which was handy as my husband was up at 5 for an early morning flight.
Disliked: For at least 2 weeks leading up to our stay I was inundated with "offers" to upgrade (for a price). We had booked a queen room. Upon arriving the upsell continued and when I said no, it continued with the "but you haven't heard the discount yet!" appeal. The room had a full sized bed. And hard as a rock. And the pillows were hard as well. What really bothered me though was that on the 2nd night the power kept winking on and off. This left the air con going on and off until it went off permanently at some point. I woke drenched in sweat. And when I said something at check out the response was "Why didn't you call engineering?" not "I'm so sorry, can I make it up to you?"In the end the place cost half over again the price I was quoted on Booking because of all the fees and the outrageous valet parking costs.
Gladys Fri, 2 May 2025
Nice area, nice staff, decent...
Liked: The area was convenient, the staff was pleasant, the rooftop was impeccable, the room was decent.
Disliked: Upon arrival, hair was found in the shower, the bathroom wasn’t completely cleaned. The room did not have enough for 4 people as requested. The refrigerator and iron was not working so we had to request to fix/ change.
Anna Wed, 30 April 2025
Excellent
Liked: Everything
Disliked: Nothing
Basmah Tue, 29 April 2025
Below average
Liked: Location
Disliked: I have stayed for 5 days the cleaning service is so bad l came back to find it not clean at all.
Arletta Sun, 27 April 2025
Superb
Richard Sat, 26 April 2025
Very good
Missak Thu, 24 April 2025
Exceptional
Aa’diah Thu, 24 April 2025
Exceptional
Aa’diah Thu, 24 April 2025
Exceptional