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Hotel Zena a Viceroy Urban Retreat eeee - (855) 304-8562
Hotel Zena a Viceroy Urban Retreat, 1155 14th Street Northwest, Washington D.C., DC -(855) 304-8562
Area: Downtown
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BOOK ONLINE OR CALL - (855) 304-8562
4.31
HOTEL RATING: 
EXCELLENT
4.31 out of 5 (106 Ratings)
0.4 miles from Washington centre
BOOK ONLINE OR CALL - (855) 304-8562
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Hotel Description
This eco-friendly Washington D.C. hotel features state-of-the-art amenities on-site dining and rooms with a flat-screen TV. It is 1 mi from the White House. Guests can take advantage of the hotel's 24-hour concierge services. The rooms studios and suites at Hotel Zena a Viceroy Urban Retreat offer a small refrigerator items and bed linens. The bathrooms feature a cocoon spiral shower and a bathrobe. Hotel Zena a Viceroy Urban Retreat is 2 blocks from a subway station. The Washington Convention Center and Verizon Sports Center are within 1 mi of this hotel.

Check-in time: 15:00   Check-out time: 12:00
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1 room
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2 guests
Amenities View More
y
Free Internet
r
Pets Allowed
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
q
Accessible
Other Amenities
` Pets Allowed
` Restaurant
` Meeting/Banquet Facilities
` Newspapers
` Safety Deposit Box
` VIP Room Facilities
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Bicycle rental
` Billiards
` Heating
` Fax/photocopying
` Allergy-free room
` Shared lounge/TV area
` 24-hour security
` Free Wi-Fi
` Daily Housekeeping
` Happy Hour
` Non-Smoking Rooms Available
` Board games/puzzles
` Children television networks
` Pool/beach towels
` Temporary art galleries
` Smoke alarms
` Fire extinguishers
` No single-use plastics
` Guests can opt-out of daily cleaning service
` Water cooler/dispenser
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Contactless check-in/out
` Audible alarm
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Plastic utensils available
` Restaurant (special diets available)
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas

Hotel Zena a Viceroy Urban Retreat Guest Reviews

Overall Average Score: 
Excellent (4.31 out of 5)

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5

Exceptional - 5 out of 5

Synedra, San Francisco, visiting Hard Rock Cafe Washington Mon, 2 January 2017

The front was very welcoming and accommodating. I will definitely return.

Liked: The car wash style shower and the view.

3.5

Good - 3.5 out of 5

Seiti Sun, 24 October 2021

Good

5

Exceptional - 5 out of 5

Anonymous Thu, 21 October 2021

Exceptional

5

Exceptional - 5 out of 5

Leon Fri, 15 October 2021

Exceptional

Liked: Great location

5

Exceptional - 5 out of 5

Luke Wed, 13 October 2021

Exceptional

Liked: Very modern, new and high quality. Photos don?t make the justice how food the rooms are. Everything you need is here. Super lovely and helpful staff.
Disliked: I loved everything

4

Very Good - 4 out of 5

Rosanna Mon, 11 October 2021

Great vibe, location and decor

Liked: I loved the feminist influence and decor. Very unique art pieces. Great location.
Disliked: I wish there were breakfast options available. My bathroom was not cleaned upon arrival. I did the let the front desk know and she sent someone to clean as soon as we left the room for the morning.

5

Exceptional - 5 out of 5

Andres Sun, 10 October 2021

Exceptional

3.5

Good - 3.5 out of 5

Robert Thu, 7 October 2021

It was a pleasant stay...

Liked: Got a King Size Bed on the Circle Side of the Hotel. The bed, TV, shower and closet space was very good. The Staff was very nice and helpful.
Disliked: I had requested an upgrade that was offer to me a few days before I arrived for a Suite Space on the Circle Side that would have had more room. We didn't get that and I may have been charged extra for that upgrade but can't tell looking at the bill. The room we stayed in lacked enough space in the bathroom, could have more hooks on the bathroom wall to hang wet towels and the counter space is limited. There was no hair dryer. The coffee service should use reusable cups not paper cups that are too small. Extra coffee and creamers were not provided or refilled. The roof bar/pool was closed far too early in the season and should stay open until late October. This was my second stay and we still did not get to us the roof top bar and pool. The first time the hotel failed to tell us that reservations are needed by hotel guests to have drinks on the roof top even as a guest. The guests should not have to compete with the public for space on the roof. The hotel should inform guest when you book to reserve space if the roof bar is open.

3

Pleasant - 3 out of 5

Cengiz Tue, 5 October 2021

Pleasant

Disliked: Pillows too thick for comfortable sleep.Light switches: A few didn't work. A couple turned on and off without us touching anything. Probably poor wiring or system.

5

Exceptional - 5 out of 5

Malcolm Thu, 30 September 2021

Exceptional

4.5

Wonderful - 4.5 out of 5

Webb Thu, 30 September 2021

Superb

Liked: It was very much girl empowerment! Perfect for a solo or girls trip. Loved the hotel. Clean and goodFront desk service
Disliked: NA

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Hotel Zena a Viceroy Urban Retreat 1155 14th Street Northwest, Washington D.C., DC