Hotel Zachary Chicago a Tribute Portfolio Hotel

What an awesome boutique hotel! The thought that went into the architecture and the detail in the design and the furnishings put the "lux" in luxury for me! I treated myself to that 'something more' experience and was not disappointed. Being within walking distance to the Metro Concert Hall and having my car valet parked made my solo trip into the big windy city so much more enjoyable. I highly recommend Hotel Zachary.

Liked: The roads were slick with falling snow the morning I left the hotel and the lovely man who brought my car to me must have hit a slick spot. He made absolutely certain my car was good and I would be safe and that I knew to handle the car with care.
Disliked: I experience zero bad points.

The room was very nice; the staff were all very helpful and pleasant; the location is great and the price was good for a high-end hotel. You cannot go wrong with choosing the Zachary.

Liked: A very nice room in a very good location.
Disliked: The in-house breakfast offered few choices.

Great location and great service

Liked: Location!
Disliked: The beds were very firm. Woke up with a backache

The room was beautiful and...

Liked: We attended a concert at Wrigley and the location of the hotel was insanely convenient.
Disliked: While the facilities were outstanding and the location couldn't be more perfect, chances are good that our stay was a one time only. The price was WAY outside our budget. If it wasn't for the high price, we would definitely stay again.

Very poor

Liked: Nice hotel and great location
Disliked: I paid 2k for a one night stay in a junior suite which was to have a king bed a sofa and a balcony with a view. When we got there it took us over 15 minutes to check it and the lady working at the desk would not tell us what the problem was until she found a manager. Turns out she couldn’t check us in because they gave away our room to someone else. They stuck us in a small suite without a sofa and a balcony from which you could not see anything! Also the AC in that room ran so loud it was hard to hear! I’m extremely upset, this trip was to celebrate my husband’s 40th birthday and they ruined it. We will be disputing the credit card changes as the room they gave us was not the room we paid for and not worth 2K a night! The staff was extremely rude, they didn’t apologize or try to make amends for their mistake!!!

so much fun, perfect way...

Liked: the atmosphere and style were amazing
Disliked: the streets get blocked off during a ballgame, so we had difficulty obtaining an Uber to go home

Superb

This place was beautiful and...

Liked: Everything was great! This was our first time in Chicago, and with getting in late, we were stressed about parking. The hotel valet was extremely helpful! They were there to greet us and help us immediately! The staff were all friendly and they helped us get to where we needed to be with ease. The room was exceptionally cleaned and the view of the stadium was spectacular! My son absolutely loved it. The shower was incredible- the water is soft and the shower head was strong! The location was perfect; we could easily walk around and Uber to other locations nearby.
Disliked: No refrigerator/freezer

Exactly what I needed in...

Liked: Great location! I stayed relatively in the neighborhood the whole time. The breakfast from the bagel place connected to the hotel was also pretty good and the staff was really attentive!
Disliked: Nothing they could’ve changed. Maybe like an attached spa place or pool or something, but really what can staff do about that?

Won’t pay that kind of...

Liked: It was a great location
Disliked: Security was unpleasant to guests staying there

Bad