Exceptional

Exceptional

Disappointing

Staff need training with billing...

Liked: The room was great. Well decorated with plenty of attention to detail. However, the wall mounted aircon unit was extremely loud. If you're used to central aircon systems at home or in larger hotels, this is going to keep you awake. I stayed during the heatwave when temperatures were in the 100s and so couldn't turn it off for the night.
Disliked: I was unable to find reception because the owners don't want a reception sign to spoil the design. With all due respect, RECEPTION is the first thing I want to see after driving 5 hours, instead of trying to enter through a bunch of locked doors.I also didn't appreciate the hotel charging my credit card for a room snack I didn't consume, 2 DAYS after I had checked out of the hotel and the account had been settled. Businesses are not authorized to debit credit cards without notifying the credit holder. The fact money was taken off my credit car 2 days after I checked out is concerning. I called the hotel and they credited my card, but I think they missed the point...

Superb

Exceptional

Liked: the serenity, peaceful grounds, fire pits outside ..the pool relaxing and the hotels' meticulous details...great location!! I love that you have Linus ebikes...will incorporate next time!! The local market down the street is so convenient !!!

wonderful stay, cute and comfortable...

Liked: Great common spaces and well appointed rooms

Superb

Very good