Name: Hotel West Inn NAU - Downtown Flagstaff
Address: 820 West Route 66, Flagstaff, AZ
Telephone: (888) 323-5826

Hotel West Inn NAU - Downtown Flagstaff Guest Reviews

Overall Average Score:

Good (3.7 out of 5)

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Superb

We needed a no frills...

Liked: The manager was very personable and helpful.
Disliked: The towels were too small. Bathroom could have been cleaner.

Bad

Liked: Location
Disliked: The television was not working refrigerator did not work at all didn't get cold. The towel sizes were too small and not enough for 2 people.

Plenty better options available

Liked: Location is quite near downtown
Disliked: This is a motel not a hotel. The towels were awful, only cheap bar of soap in the bathroom, squeaky sheets on beds, sticky floor.

Exceptional

Very good

Exceptional

Liked: It was late and I was tired, but the man at the check inn desk was absolutely delightful. Very helpful when telling me about my room, 10/10 customer service skills. The room was nice and clean, I was able to take a very good shower and slip right into bed. Loved the A.C.
Disliked: Things were a little loud, like the creak of the metal box spring, but nothing over the top.