Hotel Wentzl, Krakow | ConcertHotels.com

5

Exceptional - 5.0 out of 5

Jessica Mon, 6 May 2024

Exceptional

An Outstanding Place

Liked: It's an absolutely beautiful hotel. The rooms are stunning, and the location is ideal, as you are located actually on the main square. The view made it very special. The staff will help you with anything you need and are always available.
Disliked: This hotel is faultless, and if you want a stay that's perfect from start to finish, stay here.

Krakow, the Capital

Liked: Top/Central location with breathtaking views on the Rynek Glowny. Spacious and tastefully decorated rooms.
Disliked: Unlike the personnel at the reception, all of them extremely polite and willing to be of assistance, the two ladies in charge of breakfast, were their opposite.

The place to love Krakow

Liked: The view and the rooms (top floor) where absolutely amazing!!! You could see & feel the city vibe overlooking the whole square at any time (without being bothered by loud noise). That's what this hotel is about: into the heart of the city! If you love hotels with spacious areas and luxurious receptions look elsewhere. If you want to love Krakow you are in the right place. But the crown jewel of the hotel is it's staff. Marios, Bart, Gregory, you are irreplaceable! I didn't need to search for anything (even though i did search), those guys are right about everything, just ask them. Special thanks to Gregory!

Superb

Liked: Great views of the market square

Very good

Liked: Great location

A wonderful hotel in a...

Liked: The hotel was in a great location. The staff was extremely friendly and accommodating even packing us a breakfast for our early morning tour.

Comfortable stay in fabulous location

Liked: Fantastic location great size room
Disliked: Room and bathroom was very dark. Very high timber ceilings so the lighting was totally inadequate

Great location but beds too...

Liked: The location cannot be beaten and the view over the market square is superb. Liked that there was a bath and shower. Also robes and slippers were provided and there was a hairdryer, iron, ironing board in the room. The room was large, though a bit cluttered with unnecessary furniture. The staff were friendly and helpful.
Disliked: The beds were very hard. Really uncomfortable and that's the only reason I'd hesitate about staying again. I don't know if its because we asked that the double bed be seperated into twins and maybe they removed the top mattress but it felt like we were j7st sleeping on a base. We were in room 25. Also the little fridge was filled with random items like 1 orange juice, 1 red bull, a bounty bar and a few other bits. We thought the last guests had left them and we were surprised when we were charged for the 2 items we had taken when we checked out.