Not a good value for...

Liked: Bed was more or less okThe vino shop had some nice choices
Disliked: In industrial area next to a cement plant I guess, which of course you will not see on the photos. Not as romantic domain as they try to make it appear on the photos.The room was basic in an annex building,almost as if not part of the hotel. No fridge, no kettle, if you open the window you hear people talking till the middle of the night on the parking. The more you stay in it the more dingy it lookedThe breakfast was at the outrageous price of 24 eur per person which we did not take.I guess the offer is catered to ripping off travellers that will never come back and will not recommend the hotel.

Superb

Exceptional

Exceptional

Liked: well I had to ask for room cleaning and new towels after the stay extension
Disliked: Cleaning should be done daily at that price

Superb

Superb

Disappointing

Liked: The wellness area is excellent and during our visit very quiet
Disliked: The hotel is in the middle of an industrial area. Our room was on the other side of the street so we couldn’t go in a bathrobe to the wellness. In order to do so, we took a paid, upgraded room in the main building. This room didn’t have coffee making facilities nor a mini bar. Since the hotel bar was also already closed before 12AM this would have been good. There came a bad smell from the shower in the bathroom.

Very good

Convenient for the tram to...

Liked: Very helpful friendly staff. Good communication beforehand with very prompt responses to my queries. Excellent breakfast. We asked for kettles before we arrived and these were in our rooms though we had to provide our own tea etc. normally these are only in the deluxe rooms and not in the ‘comfort’ rooms so we were most grateful!
Disliked: On arrival, the receptionist told us we had to go across the garden and through the bar to reach our rooms. This was very difficult pulling a case along and it was already dark. However the next morning we found there was a way of staying inside to walk round which would have been much easier! We didn’t see this receptionist again and everyone else gave us excellent information and advice.I think it would be helpful if Booking.com stated the room facilities (eg. Whether Kettles are provided) more clearly to cut down on the need for contacting the hotel.