Hotel Villa Il Castagno Guest Reviews
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Anonymous Thu, 24 July 2025
Overall very comfortable and enjoyable...
Liked: Decent location from the centre, staff were extremely helpful and friendly. Selection at breakfast was very good even though the lady on reception said it was just standard and they provided both indoor and outdoor seating
Disliked: Only thing I would say would be there was an additional €5 for aircon which we didn’t realise until we were led to our room. Not a problem but maybe just tell us beforehand. Shower was slightly cramped and no handwash/shower gel
Viktoria Sat, 19 July 2025
😺
Liked: I enjoyed my stay at this hotel. We were greeted by a lovely and welcoming senhora who explained and showed us around. Our room was clean and spacious, and we had a balcony with a table and 2 chairs, where we spent our evenings. The room had everything we needed, including air conditioning, Wi-Fi, a hairdryer, towels, soap and shampoo. There was also a TV. Our room was cleaned daily, and the bedding and towels were changed. We had a modest breakfast included, but it was a pleasure to have breakfast in the garden. A cute ginger cat came to see us.
Disliked: it would be convenient to have a refrigerator and a safe in the room
Catarina Thu, 17 July 2025
Superb
Liked: Good Location, free parking, supermarkt next door and staff extraordinary friendly. In total: we apreciated it a lot
Disliked: The breakfast could have had a little more variaty for example: fruits and vegetables
Greg Thu, 17 July 2025
Very good
Adam Thu, 17 July 2025
Pleasant
Liked: Hotel Il Castagno – ReviewLocation: Florence is five minutes away by train or bus, which is ideal because you’ll want somewhere to escape to after check-in.The Hotel: Clean, functional, and proudly stuck in an era when beige walls and floral bedspreads were considered high design. Breakfast is a basic continental affair – the sort of spread that makes you grateful for cafés nearby.The Staff: From the moment you arrive, you get the sense you’ve walked in uninvited. Not hostile, just impressively indifferent. Assistance is portioned out like a rare spice. Wi-Fi passwords and door codes are posted only at reception, presumably to limit direct contact.Verdict: Stay for the price and location if all you need is four walls and a bed. As for the staff, I wasn’t there for them – and clearly, they weren’t there for me.⭐️⭐️⭐️ (3/5) – based on the hotel alone.
Svetlana Wed, 16 July 2025
Very poor
Liked: The location, it is 30 min walking from the center. We had free parking in front of the hotel. I liked decoration in the room, it is vintage.
Disliked: Bathroom, shower is bad. Breakfest is really bad, it is not fresh. We had to wait to check in untill 14pm and no one was in the room, they could let us in even before.
Laura Mon, 7 July 2025
Very good
Shahin Sat, 5 July 2025
Superb
Amal Thu, 26 June 2025
Good
Anonymous Fri, 20 June 2025
Good stay